Paulina Wiley
Birmingham,Al
Summary
Experienced server dedicated to exceptional customer service in high-volume dining environments. Brings enthusiasm, positivity, and a remarkable work ethic to every shift. Trained in delivering top-notch guest relations and skilled in handling cash transactions. High-energy and outgoing professional committed to creating positive experiences for customers.
Overview
11
11
years of professional experience
Work History
Teachers Aide
Birmingham City Schools
06.2021 - Current
- Supported student learning objectives through personalized and small group assistance.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with supervision and care of group of Number children.
- Supported classroom activities, tutoring, and reviewing work.
MHE Operator
Home Depot Distribution
02.2017 - 10.2021
- Verified articles received against corresponding paperwork, noting any discrepancies to promote inventory accuracy.
- Used winches and hoisting devices to assist in materials loading and unloading.
- Operated dock levelers to stage and organize incoming and outgoing products.
- Read work orders and received oral instructions to determine work assignments and material or equipment needs.
Customer Service
Publix Supermarket
03.2014 - 01.2015
- Resolved customer complaints
- Used telephones to reach out to customers to verify information
- Assist with placement of orders, refund, or exchanges
- Advise on company information
Server
Brookdale Senior Living
09.2013 - 01.2015
- Provide assistance to the cook in the preparation and service of meals
- Meet scheduled meal and snack time
- Follow cleaning schedules and performed cleaning duties
- Assist in arranging trays and loading food carts
- Wash and store dishes
- Supply or equipment needs
Education
High School Diploma - Basic Study
A.H Parker High
Birmingham, AL05.2013
Skills
- Proficient
- Excellent interpersonal skills
- Digital Literacy
- Data Analysis
- Problem Solving
- Upbeat
- Responsible
- Reliable
Timeline
Teachers Aide
Birmingham City Schools
06.2021 - Current
MHE Operator
Home Depot Distribution
02.2017 - 10.2021
Customer Service
Publix Supermarket
03.2014 - 01.2015
Server
Brookdale Senior Living
09.2013 - 01.2015
High School Diploma - Basic Study
A.H Parker High
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