Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
Generic

Paulina Ynigo

Boca Raton,FL

Summary

Resourceful professional with expertise in executive support, office operations, and client relations. Bilingual in English, Spanish, and fluent in Portuguese, with strong communication skills and experience in diverse environments. Skilled in workflow optimization, calendar management, travel coordination, and providing high-level administrative support. Proficient in Microsoft Office, Mac software, and basic design tools, with a quick learning curve for new systems. Experienced in both corporate and retail settings, focused on enhancing customer experiences and driving operational efficiency.

Overview

13
13
years of professional experience

Work History

Stylist

FP Movement
08.2024 - Current
  • Represent the brand by creating an energized, customer-centric experience, building connections around wellness, fitness, and active lifestyles.
  • Drive engagement by promoting FP Movement events, collaborating with wellness partners, and utilizing technology to enhance the customer experience across both in-store and online platforms.
  • Contribute to a positive team environment, sharing product knowledge (fit, fabric, styling) to inspire customer confidence and support store initiatives.
  • Maintain store visual standards and uphold operational procedures, ensuring high-quality presentation, inventory accuracy, and loss prevention to drive sales and profitability.

Executive Receptionist

Aflac Global Investments
06.2012 - 11.2013

• Provided high-level executive support for C-suite leadership, including managing complex calendars, handling communications, and coordinating travel arrangements.

• Answered and directed calls, managed office inventory, and facilitated mail/package processing to ensure smooth daily operations.

• Acted as the first point of contact for VIP clients, delivering professional, client-focused service.

• Streamlined office workflows by introducing new systems that enhanced overall office productivity and efficiency.

Customer Service Representative

The Regus Group
10.2011 - 06.2012

• Delivered comprehensive administrative support, including answering calls, greeting clients, and managing incoming and outgoing correspondence.

• Provided extensive calendar management for executives and assisted in organizing corporate events, meetings, and conferences.

• Developed and nurtured relationships with clients, managing confidential proposals and contracts.

• Acted as a liaison between departments, ensuring timely communication and resolution of day-to-day business issues.

Education

Bachelor Of Arts - English Literature/Culture

Pace University
New York, NY
05.2011

Minor - Spanish

Pace University
New York, NY
05.2011

Associate Of Arts - General Studies

Norwalk Community College
Norwalk, CT
06.2008

Skills

    Languages: Fluent in English, Spanish, and Portuguese

    Technology: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Mac OS, basic knowledge of Photoshop and Illustrator

    Multicultural Experience: Lived in Brazil, Chile, Mexico, and the USA, with a deep understanding of cross-cultural communication and adaptability

    Social Media & A/V Presentation: Experienced with social networking tools and audiovisual presentation software

Core Competencies

CORE COMPETENCIES

• Executive Support & Calendar Management

• Office Operations & Workflow Optimization

• Travel Coordination & Event Planning

• Bilingual: English, Spanish & Fluent in Portuguese

• Client Relations & Customer Service

• Excellent Written & Verbal Communication

• Adaptable & Quick to Learn New Systems

• Proficient in Microsoft Office & Mac Software

Timeline

Stylist

FP Movement
08.2024 - Current

Executive Receptionist

Aflac Global Investments
06.2012 - 11.2013

Customer Service Representative

The Regus Group
10.2011 - 06.2012

Bachelor Of Arts - English Literature/Culture

Pace University

Minor - Spanish

Pace University

Associate Of Arts - General Studies

Norwalk Community College
Paulina Ynigo