Resourceful professional with expertise in executive support, office operations, and client relations. Bilingual in English, Spanish, and fluent in Portuguese, with strong communication skills and experience in diverse environments. Skilled in workflow optimization, calendar management, travel coordination, and providing high-level administrative support. Proficient in Microsoft Office, Mac software, and basic design tools, with a quick learning curve for new systems. Experienced in both corporate and retail settings, focused on enhancing customer experiences and driving operational efficiency.
• Provided high-level executive support for C-suite leadership, including managing complex calendars, handling communications, and coordinating travel arrangements.
• Answered and directed calls, managed office inventory, and facilitated mail/package processing to ensure smooth daily operations.
• Acted as the first point of contact for VIP clients, delivering professional, client-focused service.
• Streamlined office workflows by introducing new systems that enhanced overall office productivity and efficiency.
• Delivered comprehensive administrative support, including answering calls, greeting clients, and managing incoming and outgoing correspondence.
• Provided extensive calendar management for executives and assisted in organizing corporate events, meetings, and conferences.
• Developed and nurtured relationships with clients, managing confidential proposals and contracts.
• Acted as a liaison between departments, ensuring timely communication and resolution of day-to-day business issues.
Languages: Fluent in English, Spanish, and Portuguese
Technology: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Mac OS, basic knowledge of Photoshop and Illustrator
Multicultural Experience: Lived in Brazil, Chile, Mexico, and the USA, with a deep understanding of cross-cultural communication and adaptability
Social Media & A/V Presentation: Experienced with social networking tools and audiovisual presentation software
CORE COMPETENCIES
• Executive Support & Calendar Management
• Office Operations & Workflow Optimization
• Travel Coordination & Event Planning
• Bilingual: English, Spanish & Fluent in Portuguese
• Client Relations & Customer Service
• Excellent Written & Verbal Communication
• Adaptable & Quick to Learn New Systems
• Proficient in Microsoft Office & Mac Software