Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pauline Cruz

Louisville,KY

Summary

Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 20 years. Excellent communications skills and high cleanliness standards leading to outstanding results. Seeking ne challenges and the opportunity to join and organization that has a need for a custodian

Overview

27
27
years of professional experience

Work History

Custodian

Ebay GSI Commerce Solutions (Radial)
Louisville, KY
11.2003 - 02.2016
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Environmental Services Housekeeper

The Altenheim
Louisville, KY
01.2023 - 01.2024
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Dietary Aide

Nazareth Nursing Home
Louisville, KY
08.2023 - 12.2023
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.

Environmental Service Aide

Norton Audubon Hospital
Louisville, KY
03.1997 - 09.2000
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.

Education

High School Diploma -

Eastern High School
Louisville, KY
05.1963

Skills

  • Checklists and Recordkeeping
  • Cleaning techniques
  • Sanitation Procedures
  • OSHA Compliance
  • Chemical Handling
  • Mopping and sweeping
  • Room preparation
  • Window Cleaning
  • Sorting and washing laundry
  • Strong Work Ethic
  • Cleaning and sanitizing
  • Food handling safety
  • Time Management
  • Table Setting

Timeline

Dietary Aide

Nazareth Nursing Home
08.2023 - 12.2023

Environmental Services Housekeeper

The Altenheim
01.2023 - 01.2024

Custodian

Ebay GSI Commerce Solutions (Radial)
11.2003 - 02.2016

Environmental Service Aide

Norton Audubon Hospital
03.1997 - 09.2000

High School Diploma -

Eastern High School
Pauline Cruz
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