Pauline Dress
Glendale,AZ
Summary
Detail-oriented Veterinary Technician with 22 years of relevant experience and specific expertise in Emergency and Critical Care. Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
23
23
years of professional experience
Work History
Veterinary Technician
Urgent Pet Care
03.2023 - Current
- Relief Technician
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Obtained patient history from owners and performed physical examinations.
- Collected and prepared specimens for laboratory testing.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Designed and created client education materials and marketing materials for hospital services.
Veterinary Technician
Phoenix Veterinary Referral And Emergency Pet Hosp
03.2023 - Current
- Relief Technician
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Obtained patient history from owners and performed physical examinations.
- Collected and prepared specimens for laboratory testing.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Designed and created client education materials and marketing materials for hospital services.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Veterinary Technician Supervisor
Blue Pearl Emergency Pet Hospital
03.2016 - 06.2023
- Answered owner animal health questions and advised on best care practices.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restrained animals to protect veterinarians from potential harm.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Helped improve animal wellbeing by advising owners on better care strategies and treatment options.
- Collected animal blood samples and prepared specimens for shipment and laboratory testing.
- Developed and implemented safety protocols to protect staff, guests and animals.
- Maintained detailed diagnosis and treatment records for future reference.
- Euthanized animals humanely due to conditions such as cancer or advanced age.
- Dressed wounds and prescribed medication to prevent infection.
- Reviewed pet health history, examined animals, conducted tests and prescribed treatments for diagnosed conditions.
- Diagnosed animal diseases through examinations, observation and testing.
- Set animals' bones to promote proper healing.
Veterinary Technician
Ingleside Animal Hospital
07.2013 - 03.2016
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Administered vaccinations to variety of animal species.
- Performed dental cleanings using ultrasonic scaler.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Performed fecal examinations, urinalysis and bloodwork.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Veterinary Technician
1st Pet Veterinary Center
05.2010 - 03.2014
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Obtained patient history from owners and performed physical examinations.
- Collected and prepared specimens for laboratory testing.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Administered vaccinations to variety of animal species.
- Performed dental cleanings using ultrasonic scaler.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Designed and created client education materials and marketing materials for hospital services.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Veterinary Technician
Sundance Animal Hospital
04.2005 - 05.2010
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Obtained patient history from owners and performed physical examinations.
- Collected and prepared specimens for laboratory testing.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Administered vaccinations to variety of animal species.
- Performed dental cleanings using ultrasonic scaler.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Designed and created client education materials and marketing materials for hospital services.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Veterinary Assistant
Emergency Animal Clinic
07.2004 - 08.2007
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted senior staff with blood analyses and physical assessments.
- Collected patient biopsies and blood samples for laboratory analysis.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Observed animals for signs of distress or illness.
- Monitored vital signs and provided nursing care for animals.
- Kept detailed records of animal treatments and medications.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Assisted veterinarians with euthanasia of animals.
- Performed testing and completed blood counts.
Kennel/Veterinary Assistant
Roadrunner Animal Hospital
01.2001 - 08.2004
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Prepared and administered diets and feedings according to instructions.
Education
Bachelor of Science - Life Science: Cell Biology And Physiology
Arizona State University
Glendale, Az05.2009
High School Diploma -
Peoria High School
Peoria, Az05.2004
Skills
- Inpatient Care
- Modified Robert Jones Bandage Usage
- Jugular Intravenous Catheterization
- Skin Scraping
- Disease Control
- Administering Subcutaneous Medication
- Animal Health
- Team Leadership
- Inhalant Anesthesia Administration
- Schirmer Tear Testing
- Restraint Pole Use
- Client Education
- Diagnostic Sampling
- Fluorescein Staining
- Preventive Care
- IV Fluid Administration
- Serology
- Technician Assistance
- Health Condition Assessment
- Animal Birth Procedures
- Patient Discharges
- Suture Removal
- Daily Logs
- Stomach Tube Placements
- Oral and Topical Medication Administration
- Setting Broken Bones
- Compassionate Care
- Dietary Needs
- Dietary Recommendations
- Heartworm Diagnostic Testing
- X-Ray Review
- Lab Operations
- Patient Bathing
- Procedure Support
- Gram Stain Slide Preparation
- Infection Control
- Performing Ultrasounds
- Elizabethan Collar Application
- General Anesthesia Monitoring
- Euthanasia
- Medical Issues Management
- Contrast Studies
- Equipment Monitoring
- Medical History
- Filing and Smoothing
- Surgical Procedure Support
- Aseptic Techniques
- Pre-Anesthetic Preparation
- Sternal and Lateral Recumbency Restraint
- Digital Radiography
- Supply Restocking
- Controlled Substance Management
- Gowning and Gloving Procedures
- Clinical Pathology
- Collecting Specimens for Analysis
- Ear Sample Collection
- Snare Restraint
- Assessment and Diagnosis
- Wound Treatment
- Emergency Surgery
- Feline Cat Bag Restraint
- Hospital Management
- Veterinary Care
- External Cardiac Massage
- Maintaining Treatment Notes
- Canine and Feline Intubation
- Diagnosing Conditions
- Quality Standards
- Explaining Treatment
- Laboratory Assay Analysis
- Endotracheal Tubes
- Safety Awareness
- Intramuscular Injections
- Emergency First Aid
- Suction and Cautery Machine Operation
- Animal Behavior Observation
- Drug Inventory Control
- Cephalic, Jugular and Saphenous Venipuncture Restraint
- Ear Cleaning
- Instrument Pack Sterilization
- Electronic Patient Medical Record
- Patient Charting
Timeline
Veterinary Technician
Urgent Pet Care
03.2023 - Current
Veterinary Technician
Phoenix Veterinary Referral And Emergency Pet Hosp
03.2023 - Current
Veterinary Technician Supervisor
Blue Pearl Emergency Pet Hospital
03.2016 - 06.2023
Veterinary Technician
Ingleside Animal Hospital
07.2013 - 03.2016
Veterinary Technician
1st Pet Veterinary Center
05.2010 - 03.2014
Veterinary Technician
Sundance Animal Hospital
04.2005 - 05.2010
Veterinary Assistant
Emergency Animal Clinic
07.2004 - 08.2007
Kennel/Veterinary Assistant
Roadrunner Animal Hospital
01.2001 - 08.2004
Bachelor of Science - Life Science: Cell Biology And Physiology
Arizona State University
High School Diploma -
Peoria High School
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