Pauline Hamilton
Richmond,VA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nutrition Consultant
No Limits Nutrition
01.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Evaluated client on InBody scanner to calculate protein /daily caloric intake based on clients' muscle building and fat loss goals.
- Educate clients on sports recovery supplements and nutritional information.
- Use a follow up system to provide ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
Patient Account Representative
The Pediatric Center
09.2021 - 01.2024
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Facilitated smooth communications between patients, providers, and insurers, fostering an atmosphere of trust and collaboration.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
Education
Diploma - Practical Nursing
Brightpoint Community College
Chester, VA05.2024
Certificate - Sports Medicine
International Sports Science Association
Online11.2023
Skills
- Communication
- Self-Driven
- Patient oriented
- Adaptable
- Empathetic
- Organization
- Cleanliness
- Medical Terminology
Certification
- International Sports Science Association (ISSA), Certified Personal Trainer - 11/2023
- American Red Cross, CPR BLS - 11/2023
Clinical Rotations
- Beth Shalom Rehabilitation Center
- Our Lady of Hope Health Center
Timeline
Nutrition Consultant
No Limits Nutrition
01.2024 - Current
Patient Account Representative
The Pediatric Center
09.2021 - 01.2024
Diploma - Practical Nursing
Brightpoint Community College
Certificate - Sports Medicine
International Sports Science Association