Hi, I’m
Sienna McClay
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer and pet a positive and memorable experience.
Overview
6
years of professional experience
Work History
JustFoodForDogs
Nutrition Consultant
05.2024 - Current
Job overview
- Guided clients to tailored nutrition plans for weight loss, resulting in healthier lifestyles and increased client satisfaction.
- Analyzed complex nutritional data to effectively communicate relevant information to clients in a digestible format.
- Utilized evidence-based practices to provide accurate and up-to-date information on dietary supplements and their potential benefits or risks.
- Monitored client progress through regular consultations, adjusting meal plans as necessary to optimize results.
- Improved clients'' pet’s overall health by providing personalized nutritional guidance and meal planning.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Reaching sales /store goals and retaining customers.
- Customer service duties: Answering phone calls, creating work orders and managing client’s deliveries and orders efficiently. Greeting customer walk - ins
- Highest sales performance
The Barking Meter
Lead Dog Handler
10.2022 - Current
Job overview
- Communicated with pet owners regularly regarding their dog's progress or any issues that arose while walking them.
- Monitored behavior changes in the animals and reported any concerns to their owners promptly.
- Adhered to strict safety protocols when handling leashes and collars.
- Walked dogs while enforcing good behavior and manners.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Cared for pets during owners' absences.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Delivered excellent service to pet owners to drive repeat business.
Planet Bark
Pet Care Supervisor
10.2018 - 07.2021
Job overview
- Ensured all animals received proper nutrition, grooming, and exercise in accordance with established standards.
- Conducted daily inspections of animal cages, kennels, runs, yards and play areas to ensure cleanliness and safety.
- Monitored health of all animals under supervision; administered medications as prescribed by veterinarian.
- Promoted positive relationships between staff members through effective communication strategies.
- Played with dogs and cats to maintain socialization and reduce stress.
- Maintained clean and orderly play yards, kennels and cages.
- Walked and exercised dogs during owner absences.
- Delivered excellent service to pet owners to drive repeat business.
- Socialized animals to prepare for adoption.
- Monitored dog interactions to ensure safety of both animals and humans.
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
- Maintained professional working relationships with co-workers by communicating effectively.
- Responded quickly to emergency situations involving injured or ill animals.
- Participated in team meetings to discuss strategies for providing quality services to clients.
Education
Conard High SchoolWest Hartford, CT
High School Diploma
06.2018
Skills
- Animal Handling
- Exercise Management
- Interpersonal Communication
- Positive Reinforcement Methods
- Reliable and Trustworthy
- Time management
- Training & Development
- Compassion & patience
- Customer service
Timeline
Nutrition Consultant
JustFoodForDogs
05.2024 - Current
Lead Dog Handler
The Barking Meter
10.2022 - Current
Pet Care Supervisor
Planet Bark
10.2018 - 07.2021
Conard High School
High School Diploma
Similar Profiles
Dianna BrownDianna Brown
Key Account Representative at JustFoodForDogsKey Account Representative at JustFoodForDogs
SHANNON NICHOLSSHANNON NICHOLS
Senior Manager, ECommerce Fulfillment at JustFoodForDogsSenior Manager, ECommerce Fulfillment at JustFoodForDogs
Shelly DelaneyShelly Delaney
Lead Nutrition Consultant at JustFoodForDogsLead Nutrition Consultant at JustFoodForDogs
Nick CahillNick Cahill
Enterprise Account Executive at AccessiBeEnterprise Account Executive at AccessiBe
Timothy YaoTimothy Yao
Computer Server Maintenance Technician Intern at Stony Brook UniversityComputer Server Maintenance Technician Intern at Stony Brook University