Pauline Hollingsworth

Focused on household management self-development, while working on online self-development while completing online courses.

• Coordinated staff schedules to optimize coverage and enhance customer service experiences.
• Assisted in daily operations, ensuring compliance with company policies and procedures.
• Trained new employees on operational standards and customer engagement techniques.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.