Pauline Leiderman
Northfield,NJ
Summary
Dynamic and adaptable professional with a proven track record in customer engagement and multitasking, honed at Bashful Banana Bakery and Cafe. Excelled in high-pressure environments, enhancing customer satisfaction through exceptional service and efficient POS system transactions. Demonstrates strong teamwork and problem-solving abilities, ensuring a positive impact in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Twist
07.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Waitress
Bashful Banana Bakery and Cafe
05.2022 - 10.2023
- Handled high-pressure situations, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm awhen dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Chemistry
Rutgers University
New Brunswick, NJ05.2028
High School Diploma -
Mainland Regional High School
Linwood, NJ06.2024
Skills
- Teamwork
- Customer Engagement
- Customer Service
- POS system transactions
- Multitasking and Organization
- Adaptable and Flexible
- Problem-Solving
- High Energy and Stamina
Languages
Russian
Native or Bilingual
Extracurricular activities
- Varsity Tennis at Mainland Regional High school-Co Captain
- NJDFL( New Jersey Drama and Forensics League)-Co Captain
- Drama Club- Secretary
Timeline
Ice Cream Server
Twist
07.2023 - Current
Waitress
Bashful Banana Bakery and Cafe
05.2022 - 10.2023
Bachelor of Science - Chemistry
Rutgers University
High School Diploma -
Mainland Regional High School
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