Pauline Mwangi
Worcester,MA
Summary
Seasoned CEO with proven leadership skills and track record of driving organizational growth. Experienced in strategic planning, business development, operational management, and team leadership. Notable success in capitalizing on new business opportunities, increasing profitability, and managing business relationships. Instrumental in achieving corporate goals through hands-on involvement in all aspects of business operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
CEO
Destiny Givers Adult Foster Care
Worcester, MA
09.2023 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Facilitated board meetings and provided leadership guidance to senior management.
- Analyzed market trends and customer data to inform decision-making processes.
- Established policies and procedures that promoted an ethical work environment.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Represented the organization at conferences, events, networking activities., as needed.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Developed long-range plans for business growth, resulting in increase in annual sales.
CEO
Pinnacle Home Healthcare Incorporated
Worcester, MA
02.2014 - Current
- Developed, implemented and monitored Home Care policies and procedures.
- Created, managed and maintained budget for Home Care services.
- Recruited, interviewed and hired new Home Care staff.
- Provided training to staff on healthcare regulations and best practices.
- Conducted performance reviews for Home Care employees.
- Assessed patient needs to ensure appropriate care was provided.
- Implemented strategic offerings to enhance company's suite of products and services.
- Executed on-time, under-budget project management to adhere to project road map.
Pharmacist
Stop and Shop Supermarkets
Wocester, MA
01.2003 - 01.2014
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
- Provided medication counseling to patients on the proper use and potential side effects of their medications.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
- Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
- Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.
- Performed administrative duties such as updating patient information or submitting insurance claims forms.
- Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
- Monitored current literature sources to keep informed about new developments in pharmacy practice and the pharmaceutical industry.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Coordinated activities with other healthcare personnel involved in patient care management plans.
- Collaborated with medical staff concerning drug selection, dosing regimens, adverse reactions and interactions and therapeutic effectiveness.
- Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
- Managed the daily operations of a retail or hospital pharmacy.
- Participated in continuing education programs to stay up-to-date on advances in pharmacology.
- Reconstituted powdered antibiotics for intravenous administration according to established protocols.
- Analyzed physician's medication orders for correctness according to policy guidelines.
- Verified third party reimbursement eligibility through automated systems.
- Checked prescriptions for proper contents and labeling.
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Recommended over-the-counter medications for patients after assessing symptoms.
- Compounded, packaged, labeled and dispensed medications.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
- Conducted comprehensive medication reviews to identify, resolve, and prevent medication-related problems.
- Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
- Engaged in health promotion and disease prevention activities, including public health campaigns and screenings.
- Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
- Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations.
- Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
- Managed drug procurement, storage, and disposal processes to ensure medication integrity and compliance.
- Administered immunizations and vaccinations according to established protocols and guidelines.
- Collaborated with healthcare providers to develop and implement patient-specific medication plans.
- Maintained accurate patient medication profiles, including allergies, conditions, and concurrent medications.
- Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
- Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols.
- Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
- Assisted in the selection, dosing, and administration of medications based on patient-specific factors.
- Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes.
- Participated in continuing education to stay current with new medications, technology, and pharmacy practices.
- Developed and maintained professional relationships with patients to provide personalized care.
- Performed quality assurance and medication safety checks to minimize errors and adverse drug events.
- Counseled patients on drug therapies to ensure proper intakes.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
- Answered patient questions and data requests.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Prepared medications based on physician orders.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Enforced adherence to infection control protocols.
Pharmacy Manager
CVS Pharmacy
Worcester, MA
06.1998 - 12.2002
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
Education
Bachelor of Science - Pharmacy
Long Island University Healath And Allied Sciences
Brooklyn, NY05-1998
Skills
- Talent Development
- Financial Acumen
- Succession Planning
- Sustainable business models
- Mergers and Acquisitions
- Innovation management
Certification
- Registered Pharmacist, MA
Timeline
CEO
Destiny Givers Adult Foster Care
09.2023 - Current
CEO
Pinnacle Home Healthcare Incorporated
02.2014 - Current
Pharmacist
Stop and Shop Supermarkets
01.2003 - 01.2014
Pharmacy Manager
CVS Pharmacy
06.1998 - 12.2002
- Registered Pharmacist, MA
Bachelor of Science - Pharmacy
Long Island University Healath And Allied Sciences
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