Pauline Palopoli
Juneau,United States
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
Work History
Accountant
Southeast Alaska Regional Health Consortium
Juneau , AK
12/29/19 - Current
- Created journal entries accurately and timely for month end close processes.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
TANF Case Manager
Central Council Tlingit & Haida
Juneau , AK
2007.12 - 2019.05
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained up-to-date case records with case activity status.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Conducted home visits to assess the safety of living environments for clients.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
EA/GA Caseworker
Central Council Tlingit & Haida
Juneau , AK
2015.10 - 2016.05
- Developed individualized service plans based on client's strengths and identified needs.
- Processed cash assistance and supportive services.
Education
Accounting Certificate - Accounting
University of Alaska Southeast
Juneau, AK2021-06
Associate of Applied Science - Business Administration
University of Alaska Southeast
Juneau, AK2019-06
Skills
- Case Management
- Conduct Interviews
- Documentation and Reporting
- Relationship Building
- Process cash and supportive services
- Home Visits and Inspections
- Cross-Functional Collaboration
- Verbal and Written Communication
- TribeVue certificate, SOA EIS, INGENS,
- Calculate benefits based on Need Standards and countable income
- Produce ACF/FTANF reports
- Identify recoupments and adjust benefits
Certificates
- Case Management
Timeline
EA/GA Caseworker
Central Council Tlingit & Haida
2015.10 - 2016.05
TANF Case Manager
Central Council Tlingit & Haida
2007.12 - 2019.05
Accountant
Southeast Alaska Regional Health Consortium
12/29/19 - Current
Accounting Certificate - Accounting
University of Alaska Southeast
Associate of Applied Science - Business Administration
University of Alaska Southeast
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