Pauline Wollaston
Queens,NY
Summary
Highly experienced in accounts receivable and billing operations. Handle client invoicing, payment processing, and dispute resolution with precision and professionalism. Demonstrated skills in accounting software utilization, data analysis, and financial reporting.
Overview
30
30
years of professional experience
Work History
Accounts Receivable
Protec Dynatronix, LLC
Jamaica, New York
02.2025 - 09.2025
- Performed administrative tasks associated with accounts receivable.
- Maintained accurate records of accounts receivable transactions.
- Used accounting software to enter and post accounts receivable documents.
- Processed payments and reconciled accounts receivable records.
Accounts Receivable
Kepco Inc
Flushing, New York
06.2017 - 02.2025
- Used accounting software to enter and post accounts receivable documents.
- Monitored accounts receivable aging reports for collection efforts as needed.
- Managed the filing systems related to Accounts Receivable documents.
- Performed administrative tasks associated with accounts receivable.
- Maintained accurate records of accounts receivable transactions.
- Assisted in reconciling discrepancies between accounts receivable and bank statements.
- Reconciled bank statements monthly against accounts receivable records.
Service Administrator
Kepco Inc
Flushing, NY
02.1996 - 06.2017
- Managed service requests and inquiries from customers efficiently.
- Processed service orders using customer relationship management software.
- Updated customer records with accurate information and service history.
- Resolved customer complaints by providing effective solutions promptly.
- Maintained organized documentation of service activities and reports.
- Answered incoming calls from customers regarding technical inquiries and services.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Performed data entry tasks into various databases including customer contact information.
- Provided administrative support to service team by preparing and maintaining records, documents, and reports.
Education
Bachelor of Science - Accounting And Finance
Queens College
Flushing, NY05-2016
Skills
- Accounts receivable procedures
- Accounts receivable operations
- Accounts receivable software
- Manage customer accounts
- Opening accounts
- Delinquent accounts monitoring
- Updating customer accounts
Timeline
Accounts Receivable
Protec Dynatronix, LLC
02.2025 - 09.2025
Accounts Receivable
Kepco Inc
06.2017 - 02.2025
Service Administrator
Kepco Inc
02.1996 - 06.2017
Bachelor of Science - Accounting And Finance
Queens College