Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resource Professional
Indiana Army National Guard
12.2013 - Current
Proficient in military human resource management and personnel administration.
Strong knowledge of military regulations, policies, and procedures related to human resources.
Experience in processing and managing personnel actions, including promotions and transfers.
Effective communication and interpersonal skills to address personnel-related matters and conduct briefings.
Detail-oriented and capable of maintaining accurate and confidential records.
Demonstrated ability to navigate military systems and databases for HR functions."
Experience in coordinating and executing training programs for military personnel.
Public Adjuster
Illinois Public Adjuster
11.2019 - Current
Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
Managed a high volume of claims simultaneously, prioritizing tasks to meet deadlines while maintaining accuracy.
Small Business Owner
JM Construction Pros Inc
11.2016 - 10.2024
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
Permitting and regulatory compliance
Estimation and Bidding
Senior Deputy Clerk
Marion County Clerk's Office
04.2013 - 10.2015
Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
Streamlined document retrieval for attorneys and judges by implementing an organized filing system.
Improved communication between the court and litigants with timely notifications of hearings, decisions, and other pertinent information.
Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
Head cashier and received all child support and Juvenile Division payments
Head banker that made deposits for all money collected at the Juvenile Clerk's Office
Conducted background checks for military, state police, FBI, state probation and county/department agencies
Initiated cases for C.H.I.N.S, Juvenile Delinquency, Informal Adjustments and Juvenile Paternity Cases
Inputted and updated data into Justice, Quest, Odyseey, Issets and Incite
Education
Bachelor of Science - Political Science
Southern New Hampshire University
Hooksett, NH
06.2027
Department of Defense Cyber Awareness -
Joint Warfighter Center
Suffolk, VA
10.2021
Js Equal Opportunity Policy -
Joint Warfighter Center
Suffolk, VA
01.2021
Hazmat Familiarization Safety in Trans -
Ammunition School
McAlester, OK
05.2020
Structured Self Development -
SGM Academy
Fort Bliss, TX
08.2016
Human Resource Specialist -
Adjutant General School
Fort Jackson
07.2014
Skills
Organizational Abilities
Interpersonal Communication
Training Development
Organizational Development
Project Management
Filing Systems
Certification
State of Illinois Licensed Public Adjuster
State of Illinois Licensed Roofing Contractor
Secret Security Clearance
Languages
Spanish
Professional Working
Timeline
Public Adjuster
Illinois Public Adjuster
11.2019 - Current
Small Business Owner
JM Construction Pros Inc
11.2016 - 10.2024
Human Resource Professional
Indiana Army National Guard
12.2013 - Current
Senior Deputy Clerk
Marion County Clerk's Office
04.2013 - 10.2015
State of Illinois Licensed Public Adjuster
State of Illinois Licensed Roofing Contractor
Secret Security Clearance
Bachelor of Science - Political Science
Southern New Hampshire University
Department of Defense Cyber Awareness -
Joint Warfighter Center
Js Equal Opportunity Policy -
Joint Warfighter Center
Hazmat Familiarization Safety in Trans -
Ammunition School
Structured Self Development -
SGM Academy
Human Resource Specialist -
Adjutant General School
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