Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PAULITA FLORES

Fort Wayne,IN

Summary

Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resource Professional

Indiana Army National Guard
12.2013 - Current
  • Proficient in military human resource management and personnel administration.
  • Strong knowledge of military regulations, policies, and procedures related to human resources.
  • Experience in processing and managing personnel actions, including promotions and transfers.
  • Effective communication and interpersonal skills to address personnel-related matters and conduct briefings.
  • Detail-oriented and capable of maintaining accurate and confidential records.
  • Demonstrated ability to navigate military systems and databases for HR functions."
  • Experience in coordinating and executing training programs for military personnel.

Public Adjuster

Illinois Public Adjuster
11.2019 - Current
  • Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
  • Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
  • Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
  • Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
  • Managed a high volume of claims simultaneously, prioritizing tasks to meet deadlines while maintaining accuracy.

Small Business Owner

JM Construction Pros Inc
11.2016 - 10.2024
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
  • Permitting and regulatory compliance
  • Estimation and Bidding

Senior Deputy Clerk

Marion County Clerk's Office
04.2013 - 10.2015
  • Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
  • Streamlined document retrieval for attorneys and judges by implementing an organized filing system.
  • Improved communication between the court and litigants with timely notifications of hearings, decisions, and other pertinent information.
  • Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
  • Head cashier and received all child support and Juvenile Division payments
  • Head banker that made deposits for all money collected at the Juvenile Clerk's Office
  • Conducted background checks for military, state police, FBI, state probation and county/department agencies
  • Initiated cases for C.H.I.N.S, Juvenile Delinquency, Informal Adjustments and Juvenile Paternity Cases
  • Inputted and updated data into Justice, Quest, Odyseey, Issets and Incite

Education

Bachelor of Science - Political Science

Southern New Hampshire University
Hooksett, NH
06.2027

Department of Defense Cyber Awareness -

Joint Warfighter Center
Suffolk, VA
10.2021

Js Equal Opportunity Policy -

Joint Warfighter Center
Suffolk, VA
01.2021

Hazmat Familiarization Safety in Trans -

Ammunition School
McAlester, OK
05.2020

Structured Self Development -

SGM Academy
Fort Bliss, TX
08.2016

Human Resource Specialist -

Adjutant General School
Fort Jackson
07.2014

Skills

  • Organizational Abilities
  • Interpersonal Communication
  • Training Development
  • Organizational Development
  • Project Management
  • Filing Systems

Certification

  • State of Illinois Licensed Public Adjuster
  • State of Illinois Licensed Roofing Contractor
  • Secret Security Clearance

Languages

Spanish
Professional Working

Timeline

Public Adjuster

Illinois Public Adjuster
11.2019 - Current

Small Business Owner

JM Construction Pros Inc
11.2016 - 10.2024

Human Resource Professional

Indiana Army National Guard
12.2013 - Current

Senior Deputy Clerk

Marion County Clerk's Office
04.2013 - 10.2015
  • State of Illinois Licensed Public Adjuster
  • State of Illinois Licensed Roofing Contractor
  • Secret Security Clearance

Bachelor of Science - Political Science

Southern New Hampshire University

Department of Defense Cyber Awareness -

Joint Warfighter Center

Js Equal Opportunity Policy -

Joint Warfighter Center

Hazmat Familiarization Safety in Trans -

Ammunition School

Structured Self Development -

SGM Academy

Human Resource Specialist -

Adjutant General School
PAULITA FLORES