Paulo Costa
Lutz,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
16
16
years of professional experience
Work History
Mechanical Estimator - HVAC
CDS - Commercial Duct Systems
2016.03 - 2020.03
- Prepared bids and proposals to submit to clients and secure new business.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Analyzed plans and specifications to identify scope and cost of projects.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Successfully negotiated pricing, quality, and deadlines with customers
Senior Pastor
The Grace Way Church
2007.12 - 2020.03
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Provided spiritual care through visitation, counseling, and prayer.
- Provided crisis response and counseling to church members.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
Associate Pastor
Southall Baptist Church
2004.02 - 2007.12
Education
Bachelor of Arts - Theology
South of Brazil Theological Baptist Seminary
Rio De Janeiro, RJ, Brazil12.1992
Skills
- Problem-solving abilities demonstrated through diverse experiences
- Strong interpersonal skills, effective communication
- Cultural Awareness
- Proficiency in graphic design and various software applications
- Demonstrated flexibility in navigating diverse industries and cultures
- Understanding Customer Needs
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Mechanical Estimator - HVAC
CDS - Commercial Duct Systems
2016.03 - 2020.03
Senior Pastor
The Grace Way Church
2007.12 - 2020.03
Associate Pastor
Southall Baptist Church
2004.02 - 2007.12
Bachelor of Arts - Theology
South of Brazil Theological Baptist Seminary
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