Paulo Dasilva
Newark,NJ
Summary
Entry-level Courier with outstanding knowledge of local routes and providing dynamic customer service. Proven history of reliability and determination to deliver best-in-class work. Driven and adaptable individual. Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes.
Overview
7
7
years of professional experience
Work History
Delivery Courier
Sunrice Corp.
Seacaucs, New Jersey
06.2019 - Current
- Warehouse manager
- Scheduled shifts and routes
- Managed all invoices, storage, identification and delivery of products for numerous 5 star restaurant's.
- Drove an assigned truck between designated points according to established schedules for delivery purposes.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Picked up and delivered promptly, exceeding expected delivery time.
- Inspected trucks prior to shifts, checked for proper stowage of packages.
- Informed clients of discounts, special offers and programs to enhance client experience.
- Answered client inquiries regarding shipments, and provided updates on package arrival.
Inventory Associate
Alex Truck Repair
Newark, New Jersey
09.2020 - 11.2020
- Placed orders for new supplies based on established needs and special circumstances.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Checked prices and calculated totals for accurate invoice processing.
Crew Member
Dunkin' Donuts
Newark, NJ
09.2017 - 03.2019
- Assisted other team members to achieve goals.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Established relationships with colleagues to enhance performance
- Supported great dining and meal experiences for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Took orders from patrons and input selections into store computer system.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
High School Diploma -
East Side High School
Newark, NJ06.2018
Skills
- Dispatch
- Handheld scanning devices
- Attention to confidentiality
- Payment collection
- Time management
- Record Keeping
- Business processes and procedures
- Coordinating efficient routes
- Load organization
- GPS technology
- Punctuality and reliability
- Package pickup and delivery
Websites
Accomplishments
- Captained High School Soccer Team
- Wrestling Team
- Excels in driving
- Knowledge of BWM
- Created fully working website
- 10 OSHA Hours
Education
Newark, NJ
Timeline
Inventory Associate
Alex Truck Repair
09.2020 - 11.2020
Delivery Courier
Sunrice Corp.
06.2019 - Current
Crew Member
Dunkin' Donuts
09.2017 - 03.2019
High School Diploma -
East Side High School
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