Energetic, experienced customer service professional seeking restaurant position. Compassionate, self-motivated, and always willing to learn. Authorized to work in the US for any employer
Overview
4
4
years of professional experience
Work History
Bartender/ SERVER
Fogo de chao
05.2023 - Current
Trained new bartenders on all aspects of the job from preparation to creating imperative customer relationship as well as selling techniques.
Mixed and served alcoholic beverages as per client request and suggested drinks that pertained to customer’s preference.
Received payments, punched orders, and gave change to customers as needed.
serving customers as well as in obtaining orders and relaying it back to the kitchen.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Assistant Manager
Picanha Brazilian Steakhouse
03.2022 - 05.2023
Ensuring company policies are followed
Optimizing profits by controlling costs and checking inventory
Training and developing new employees
Resolving customer issues to their overall satisfaction
Counting the drawer at the end of the night
Ensuring tips are divided fairly
Providing leadership and direction to all employees
Ensuring product quality and availability
Working closely with the store manager to lead staff
Working as a bartender or server whenever it's necessary.
Server
Crawfish & Phở
Cherry Hill, NJ
05.2020 - 01.2022
Effectively communicating with the kitchen to accommodate customer allergies and special requests
Accurately recording orders to serve food and beverages while exceeding customer expectations
Maintaining knowledge of current menu items and preparation methods
Ensuring that the customer is satisfied in a safe and clean restaurant environment.
Education
High School Diploma -
Araruama Escola
Skills
Multilingual: Portuguese, intermediate Spanish, and advanced English