Summary
Overview
Work History
Education
Skills
Timeline
Generic

PAVAN KUMAR BANDA

Seattle

Summary

Senior Technical Program Manager with extensive experience at Amazon, specializing in executing complex programs and enhancing cross-functional collaboration. Demonstrated success in risk assessment and continuous improvement, consistently delivering projects on schedule and within budget. Effective communicator with a strong ability to engage stakeholders and align diverse teams towards strategic goals.

Overview

18
18
years of professional experience

Work History

Senior Technical Program Manager

Amazon
Seattle
09.2020 - Current
  • Executed complex technical programs by leading cross-functional teams for successful project delivery.
  • Delivered technical projects within scope, budget, and timelines, in collaboration with over 20 plus teams.
  • Coordinated project timelines and deliverables among diverse stakeholders to ensure alignment.
  • Managed risk assessments and developed mitigation strategies for ongoing projects effectively.
  • Established communication channels from engineering to executives for timely updates and escalations.
  • Facilitated regular status meetings to align team objectives and monitor progress.
  • Developed comprehensive program roadmap, ensuring on-time project completion.
  • Employed metric-driven approaches to promote continuous improvement and learning.

Systems Development Engineer

Amazon
Seattle
01.2019 - 08.2020
  • Enhanced software development practices and tools through collaboration with internal business customers and engineers.
  • Planned, designed, analyzed, developed, and implemented systems for product development alongside engineering teams.
  • Streamlined service deployment pipelines to establish full continuous delivery (CD).
  • Monitored service trends to uncover improvement opportunities within existing frameworks and processes.
  • Created comprehensive documentation for software architecture, specifications, and project management.
  • Developed application and system management tools to minimize manual efforts while increasing efficiency.
  • Specified, designed, and implemented system health and performance monitoring tools for 24x7 environments.
  • Built and managed massively scaled services in partnership with engineering teams.

DEVOPS/APPLICTION SUPPORT ENGINEER

Sears Holdings Corporation
Hoffman Estates
05.2015 - 01.2019
  • Collaborated with cross-functional teams to establish product requirements and specifications.
  • Participated in agile development processes, contributing to sprint planning and retrospectives.
  • Utilized Jenkins and GitHub for continuous integration and deployment automation.
  • Maintained security protocols to uphold best practices consistently.
  • Automated manual tasks using scripting languages such as Shell and Perl.
  • Deployed applications on Linux servers while conducting testing in lower environments.
  • Supported over 70 web service APIs across a robust infrastructure of 400 virtual machines running JBOSS.
  • Configured new servers under F5 load balancer, automating faulty server identification.

Senior Application Support Specialist

Tata Consultancy Services
Sunrise
04.2011 - 04.2015
  • Delivered weekly operational reports detailing service performance and SLA adherence.
  • Monitored system performance to identify issues and implement timely solutions.
  • Provided technical support for application issues across multiple platforms.
  • Collaborated with development teams to troubleshoot software problems effectively.
  • Coordinated application updates and managed patch initiatives across departments.
  • Analyzed system performance data to identify areas for improvement.
  • Developed optimization strategies to enhance overall system performance.
  • Created comprehensive documentation for applications and processes, ensuring clarity.

Application Support Engineer

Tata Consultancy Services
Hyderabad, IN
02.2008 - 03.2011
  • Analyzed application and project requirements, preparing detailed design documents for implementation.
  • Oversaw technical teams delivering support and maintenance services for applications and infrastructure.
  • Configured new servers in the F5 load balancer, isolating faulty ones during production issues to minimize impact.
  • Implemented best practices for resolving technical issues, ensuring compliance with client commitments.
  • Managed service delivery according to SLAs across supported applications and infrastructure levels.
  • Estimated effort and schedule planning for maintenance and enhancement tasks, ensuring timely execution.
  • Diagnosed production issues using thread and heap dumps to pinpoint faulty code segments.
  • Provided operational reports on service performance, SLA adherence, and improvement opportunities.

Education

Bachelor of Science - Bachelor's of Computer Science And Engineering

Jawaharlal Nehru Technological University (JNTU)
Hyderabad
06-2007

Skills

  • Project management and planning
  • Technical program execution
  • Risk assessment and mitigation
  • Continuous improvement strategies
  • Systems design and implementation
  • Cross-functional collaboration
  • Stakeholder alignment and engagement
  • Effective communication skills

Timeline

Senior Technical Program Manager

Amazon
09.2020 - Current

Systems Development Engineer

Amazon
01.2019 - 08.2020

DEVOPS/APPLICTION SUPPORT ENGINEER

Sears Holdings Corporation
05.2015 - 01.2019

Senior Application Support Specialist

Tata Consultancy Services
04.2011 - 04.2015

Application Support Engineer

Tata Consultancy Services
02.2008 - 03.2011

Bachelor of Science - Bachelor's of Computer Science And Engineering

Jawaharlal Nehru Technological University (JNTU)

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