Pavle Ristić
Surprise,AZ
Summary
Organized Administration Manager with a strong background in sports club operations, currently overseeing the administrative functions of Topaz Water Polo Club. Skilled in managing complex schedules, coordinating events, and streamlining membership processes to enhance member satisfaction and retention. Demonstrated ability to lead teams, manage finances, and develop effective communication and marketing strategies that drive club growth and engagement. Committed to maintaining high standards of organization and compliance while fostering a positive and collaborative environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administration Manager
Topaz Water Polo Club
05.2024 - Current
- Club Operations Management : Oversee day-to-day administrative functions, ensuring smooth club operations, including scheduling, member communications, and facility coordination.
- Event Planning and Coordination : Organize and manage club events, including training sessions, competitions, and member meetings, ensuring all logistics are handled efficiently.
- Membership Management : Handle membership processes, including registration, fee collection, and communication with members. Implement strategies to increase member retention and engagement.
- Financial Oversight : Manage club finances, including budgeting, tracking expenses, and processing payments. Collaborate with the finance team to ensure accurate financial reporting.
- Communication and Marketing : Develop and maintain the club's online presence, including website management, social media, and email communications. Create promotional materials to attract new members and sponsors.
Sales Consultant
Balance Training System
01.2022 - 07.2022
- Maximizing sales potential while recalling objectives and targets
- Conducted sales calls with potential customers, ran investigations, and offered solutions
- Began the sales process and followed up on consumer inquiries using email and social media.
Customer Service Representative
Balance Training System
03.2021 - 07.2021
- Looked into and investigated problems to identify their causes and the best ways to solve them
- Suggestions for changes to products, services, or payment procedures to avoid future issues
- Recommended products to customers, enhancing engagement and brand loyalty
- Monitoring customer accounts and updating payment details in the company system.
Salesperson
Vodo-Com
10.2019 - 03.2020
- Called and met with regular and prospective customers to create long-lasting customer connections
- Provided clients with advice on costs, goods, and financing possibilities
- Kept up to date on relevant product and industry knowledge to offer services and catalogs that are current.
Education
Bachelor of Science - Business Administration And Management
Ottawa University
Surprise, Arizona05.2024
Skills
- Scheduling
- Planning
- Office Management
- Documentation And Reporting
- Filing systems
- Employee Management
- Calendar Management
Coursework
- Management
- Human Resources Administration
- Interpersonal Communication
Phone
- (602) 509-6648, mobile
Awards
Dean's List
Extracurricular Activities
- Water Polo Team Athlete
- Student Exchange between Serbian and Macedonian students
- Volunteer work at Nišville Jazz Festival
- Organizing swimming competitions powered by the Swimming club "Sveti Nikola."
Certification
Google Project Management: by Google on Coursera. Certificate earned on April 13, 2024.
Languages
Serbian
Native or Bilingual
English
Full Professional
Additional Information
References
- John Cogliandro
Head Coach, Ottawa University of Arizona Water Polo
Email: coachjohn@topazwaterpoloclub.com
Phone: +1 (281) 703-5652
Timeline
Administration Manager
Topaz Water Polo Club
05.2024 - Current
Sales Consultant
Balance Training System
01.2022 - 07.2022
Customer Service Representative
Balance Training System
03.2021 - 07.2021
Salesperson
Vodo-Com
10.2019 - 03.2020
Bachelor of Science - Business Administration And Management
Ottawa University
Google Project Management: by Google on Coursera. Certificate earned on April 13, 2024.
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