Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PAWAN KUMAR

Hicksville,NY

Summary

A dynamic leader with a proven track record at MUKTI PETROLEUM INC., I excel in team leadership and complex problem-solving. I enhanced customer satisfaction and staff productivity, achieving significant improvements in business operations. Skilled in financial management and staff training, I foster environments where challenges are met with innovative solutions.

Overview

7
7
years of professional experience

Work History

VOICE PRESIDENT

NYC EMPIRE TRANS INC.
04.2024 - Current

MANAGER

MUKTI PETROLEUM INC.
02.2017 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

BBA - Business Management

BHARTIYE VIDYA PEETH COLLEGE
NEW DELHI
07.2013

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Business Planning
  • Financial Management
  • Hiring and Training

Languages

English
Hindi
Punjabi
Urdu

Timeline

VOICE PRESIDENT

NYC EMPIRE TRANS INC.
04.2024 - Current

MANAGER

MUKTI PETROLEUM INC.
02.2017 - 03.2024

BBA - Business Management

BHARTIYE VIDYA PEETH COLLEGE
PAWAN KUMAR