Pawanjit Singh Lakhanpal
Reading, United Kingdom
Summary
Dedicated and versatile professional with over 20 years of experience in retail operations, staff management, and customer service. Skilled in financial management, supplier relations, and building strong community connections. Recognized for being reliable, organized, and adaptable, with a proven ability to thrive under pressure and lead teams effectively. Passionate about driving business growth, creating positive customer experiences, and continuously developing new skills.
Overview
23
23
years of professional experience
Work History
Cashier
Costco Wholesale
Reading, United Kingdom
09.2022 - Current
- Provide fast, friendly, and accurate checkout service to a high volume of customers in a busy warehouse environment.
- Handle cash, card, and digital transactions with precision while ensuring compliance with company policies.
- Maintain a clean and organized checkout area to ensure efficiency and safety.
- Deliver exceptional customer service by assisting with inquiries, returns, and membership-related needs.
- Collaborate with team members and supervisors to maintain smooth store operations and meet customer satisfaction goals.
Customer Assistant
Tesco Extra
Reading, United Kingdom
06.2016 - 07.2025
- Supported team tasks for efficient store operations, enhancing customer satisfaction.
- Achieved store KPIs, contributing to business growth, and increased sales.
- Maintained accurate records, ensuring compliance with company standards.
- Communicated effectively with the team and customers, fostering a positive environment.
- Assisted in merchandising, improving product display, and sales appeal.
Retail Manager
APR Convenience Store
Reading, United Kingdom
07.2002 - 06.2021
- Oversee daily store operations, including inventory rotation, replenishment, and supplier coordination.
- Manage financial processes such as cash handling, balancing, invoicing, and weekly reporting.
- Lead and develop staff through training, appraisals, and payroll management.
- Ensure compliance with local council regulations while maintaining strong community relationships.
- Responsible for opening, securing, and maintaining the safety of store premises.
Education
GCSE's
Kings Academy Prospect
Reading, United Kingdom 01.2000
Skills
- Strong communication and interpersonal skills
- Inventory control and stock management
- Cash handling
- Reconciliation
- Financial reporting
- Staff recruitment
- Training
- Appraisals
- Payroll
- Supplier negotiation
- Relationship management
- Organizational management
- Problem-solving
- Management
Hobbies and Interests
- Music
- Reading
- Cycling
- Badminton
- Cricket
- Snooker
- History
- Travel
- Art
- Technology
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Costco Wholesale
09.2022 - Current
Customer Assistant
Tesco Extra
06.2016 - 07.2025
Retail Manager
APR Convenience Store
07.2002 - 06.2021
GCSE's
Kings Academy Prospect
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