Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

PAYGE BASS

Bedford,Ohio

Overview

3
3
years of professional experience

Work History

Accounting Assistant-Accounts Payable

Renaissance Hotel
Cleveland , Ohio
02.2022 - Current
  • Used accounting software to prepare weekly and monthly financial reports.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Assisted management with annual expense plans to strategically track income or revenue.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.

Client Service Representative

Electronic Merchant Systems
Cleveland, OH
02.2021 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Resolved concerns with products or services to help with retention and drive sales.

Teller; Teller Lead

PNC Bank
Brecksville, OH
01.2019 - 02.2021
  • Marketed products and services to each customer to consistently achieve sales targets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Developed and maintained courteous and effective working relationships.
  • Helped management with a variety of clerical work such as setting up appointments and creating schedules and timesheets

Education

No Degree - Specialized Studies

Ohio University
Athens, Oh

Bachelors - Arts And Sciences; Individualized Studies

Kent State University
12.2020

Bedford High School
Bedford, Oh
06.2016

Skills

  • Excellent customer service experience
  • Excellent in Microsoft Word, Excel, and Powerpoint
  • Excellent team player
  • Extremely flexible
  • POS systems expert
  • Recordkeeping strengths
  • Database Management
  • Account management
  • Invoicing and collections
  • Data Processing
  • Commission Calculation
  • Audit Coordination
  • Financial Statements Expertise

Affiliations

Business Professionals of America 2016

  • District – placed 1st
  • State – placed 4th

The National Society of Leadership and Success Nominee 2020

Timeline

Accounting Assistant-Accounts Payable

Renaissance Hotel
02.2022 - Current

Client Service Representative

Electronic Merchant Systems
02.2021 - 02.2022

Teller; Teller Lead

PNC Bank
01.2019 - 02.2021

No Degree - Specialized Studies

Ohio University

Bachelors - Arts And Sciences; Individualized Studies

Kent State University

Bedford High School

Similar Profiles

CREATE PROFILE
PAYGE BASS