Payshora Harris
Jacksonville,FL
Summary
Ambitious Medical collections agent with more 2 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Claims Specialist
Humana / Conduent
05.2023 - 02.2024
- Used multiple resources and tools for evaluating and presenting solutions.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
Medical Billing and Collections Specialist
NORC At The University Of Chicago
11.2021 - 03.2022
- Reduced claim denials by diligently reviewing patient records for correct coding and billing information.
- Prevented unnecessary loss of revenue due to late or incomplete billing by meticulously tracking all accounts and ensuring timely submission of accurate claim forms.
- Provided essential support to the medical billing team, allowing for a more efficient and effective overall operation within the department.
- Implemented efficient workflows within the department that led to increased productivity levels among staff members while reducing errors in claim submissions.
Medical Coder
Fanuiel
02.2020 - 12.2021
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Education
Associate of Science -
Butler County Community College
El Dorado, KS05.2026
Skills
Excel
Microsoft Office
Data Entry
Certification
- Microsoft Office Specialist (MOS)
Timeline
Insurance Claims Specialist
Humana / Conduent
05.2023 - 02.2024
Medical Billing and Collections Specialist
NORC At The University Of Chicago
11.2021 - 03.2022
Medical Coder
Fanuiel
02.2020 - 12.2021
Associate of Science -
Butler County Community College
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