Payton Burris
Aviston,IL
Summary
System-oriented Configuration Technician known for high productivity and efficient task completion. Specialize in system configuration, hardware troubleshooting, and software installation. Excel in time management, problem-solving, and adaptability to rapidly changing technology environments, ensuring smooth operation and minimal downtime in critical settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Configuration Technician
World Wide Technology, Inc.
Maryland Heights , MO
2023.08 - Current
- Configured network equipment with appropriate settings to ensure optimal performance.
- Coordinated with vendors regarding installation of new equipment or resolution of service requests related to existing infrastructure.
- Trained junior technicians on proper procedures and techniques used in configuring networks.
- Tested, maintained, and troubleshot network devices such as routers, switches, and firewalls.
Sales Associate
Dick Sporting Goods
Fairview Heights , IL
2023.01 - 2023.08
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Tracked sales performance metrics to identify trends in market place.
- Used technology resources to assist customers in locating and selecting items.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
Associate Degree in Internet Technology - Computer Networking And Cyber Security
Ranken Technical College
St Louis, MO2022-12
Skills
- System Configuration
- Incident Management
- Asset Management
- Verbal Communication
- Training and mentoring
- Network Administration
Certification
- (CCNA) Cisco Certified Network Associate, March 2022
- Sec+, December 2022
Timeline
Configuration Technician
World Wide Technology, Inc.
2023.08 - Current
Sales Associate
Dick Sporting Goods
2023.01 - 2023.08
Associate Degree in Internet Technology - Computer Networking And Cyber Security
Ranken Technical College
- (CCNA) Cisco Certified Network Associate, March 2022
- Sec+, December 2022
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