Payton Butterfield
Grand Saline,TX
Summary
Driven Assistant Manager with a proven track record at Grand Saline City Pool, enhancing customer satisfaction and streamlining operations for improved efficiency. Excelled in staff management and development, alongside implementing effective merchandising strategies to boost sales. Skilled in money handling and fostering team motivation, achieving significant results in performance and service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager, Life Gaurd
Grand Saline City Pool
Grand Saline
05.2021 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Grand Saline High School
Grand Saline, TX05.2024
Associate of Arts - General Studies
Tyler Junior College
Troup, TX05.2024
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
Certification
- First Aid/CPR Certified
- Life Guard Instructor ( LGI )
- Water Safety Instructor ( WSI )
Timeline
Assistant Manager, Life Gaurd
Grand Saline City Pool
05.2021 - 09.2023
High School Diploma -
Grand Saline High School
Associate of Arts - General Studies
Tyler Junior College