Payton Cassy
Holland
Summary
Motivated [Job Title] offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Skilled Deli professional familiar with proper food handling and safety concerns. Relates well to team members and customers of all backgrounds. Offering [Number] years of retail experience.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Sparks, Doordash, Favor and Uber Eats
Temple
11.2025 - Current
- Delivered food orders promptly to customers using navigation apps.
- Maintained vehicle cleanliness and ensured proper functioning of delivery equipment.
- Communicated effectively with customers regarding order status and delivery details.
- Managed multiple deliveries efficiently while adhering to time schedules.
- Followed safety protocols during transportation and delivery procedures.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Handled customer inquiries and resolved issues related to deliveries professionally.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Food Cashier
Daddy D's Burger and Grill
Holland
03.2024 - 07.2025
- Taking customer's orders
- Giving back change
- Cooking frys in fryer
- Put seasoning on fries
- Put burgers together ( produce and condiments)
- Cleaned and sanitized during and after shift
- Cleaned dishes and put away
- Provided friendly customer service and addressed inquiries promptly.
- Greeted customers and answered questions regarding menu items.
- Ensured compliance with food safety regulations while handling food items.
- Performed opening, closing duties such as counting money in the drawer at start, end of shift.
Deli Worker
Tucson Truck Terminal
02.2019 - 10.2023
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma -
Holland High School
Holland, TXSkills
- Vehicle operation
- Navigation apps
- Time management
- Order accuracy
- Safety protocols
- Customer relationship management
- Inventory management
- Attention to detail
- Clear communication
- Client relationship management
- Customer service
Timeline
Delivery Driver
Sparks, Doordash, Favor and Uber Eats
11.2025 - Current
Food Cashier
Daddy D's Burger and Grill
03.2024 - 07.2025
Deli Worker
Tucson Truck Terminal
02.2019 - 10.2023
High School Diploma -
Holland High School