Payton Drake
Gulfport
Summary
Results-oriented professional with extensive experience in Customer Service and Team Leadership at Reece Builders. Proficient in multitasking, problem-solving, and enhancing operational efficiency in high-pressure environments. Expertise in training and motivating teams to drive engagement and maintain organizational standards.
Overview
3
3
years of professional experience
Work History
Barback
Topgolf
11.2025 - Current
- Enhanced service efficiency by assisting bartenders during peak beverage hours.
- Maintained a clean and organized bar area for optimal service flow.
- Ensured timely availability of supplies by restocking essential ingredients regularly.
- Streamlined inventory management by tracking usage and reporting shortages promptly.
Canvassing Team Leader
Reece Builders
08.2023 - 07.2025
- Increased client engagement through effective canvassing initiatives and outreach efforts.
- Trained team on best practices for client interactions and data collection methods.
- Streamlined scheduling and assignments to enhance coverage of target areas.
- Refined outreach strategies by analyzing feedback from canvassing activities.
- Developed tailored promotional materials in collaboration with management for diverse demographics.
Server
Pinchers
08.2022 - 01.2024
- Enhanced guest satisfaction by delivering exceptional customer service consistently.
- Ensured order accuracy by promptly resolving discrepancies during service.
- Streamlined food delivery in collaboration with kitchen staff for improved efficiency.
- Trained new employees on menu items and policies, ensuring operational consistency.
Education
High School Diploma -
PCM High School
Monroe03-2020
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Team leadership
- Time management
- Decision-making
- Customer service
- Marketing
- Negotiation
- Friendly, positive attitude
- Problem-solving
Accomplishments
- Supervised team of 30 staff members.
- Achieved hitting the monthly sales record by completing the most amount of appointments and sales combined with accuracy and efficiency.
- Used Microsoft Excel to develop tracking spreadsheets.
- Created a company-wide, comprehensive training program for all sales team members.
Timeline
Barback
Topgolf
11.2025 - Current
Canvassing Team Leader
Reece Builders
08.2023 - 07.2025
Server
Pinchers
08.2022 - 01.2024
High School Diploma -
PCM High School