PAYTON GARCIA
LAS VEGAS
Overview
10
10
years of professional experience
Work History
Client Implementation Manager
TURTLE PEAK
LAS VEGAS, NV
01.2019 - 02.2024
- Guided Clients through the on-boarding process, understanding their needs, and ensuring a seamless transition
- Managed multiple projects simultaneously, set timelines, and coordinated with internal teams to meet client deadlines
- Handled financial billing weekly and monthly
- Processed orders, forms, applications, and requests on different CRMs
- Kept records of customer interactions, transactions, comments, and complaints
- Created new trainings weekly
General Manager
FIREHOUSE SUBS
LAS VEGAS, NV
10.2013 - 01.2019
- Handled inventory, financials, scheduling and email handling
- Trained, supervised, counseled, scheduled and evaluated staff
- Ensured of appropriate food preparations
- Engaged with corporate in broader organizational strategic planning
- Built and maintained loyal, long-term customer relationships through effective account management
Education
BA - Psychology
CSN
LAS VEGAS, NV02.2025
Skills
- Microsoft Office - Word
- Microsoft Office - Excel
- CRMs
- Problem-Solving
- Reasoning
- Creativity
- Communications Skills
- Leadership
- Self-motivated
- Fast learner
- Detail oriented
Timeline
Client Implementation Manager
TURTLE PEAK
01.2019 - 02.2024
General Manager
FIREHOUSE SUBS
10.2013 - 01.2019
BA - Psychology
CSN