Payton Gatson
Pittsburg,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Amazon Dispatcher/ Associate Trainer
Amazon
02.2020 - 04.2023
- Maintained effective, consistent communication with managers, peers and other resource groups.
- Assisted in monitoring trainee performance to identify gaps in training.
- Conducted assessments of employee understanding and performance.
- Completed training-related administrative tasks, documentation and team support.
Delivery Associate/Dispatch
Amazon
02.2020 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Server
Mockingbird
09.2018 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Host
International Smoke Michael Mina
10.2017 - 01.2019
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Lazy Dog Restaurant & Bar
11.2016 - 11.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Benihana
09.2014 - 11.2016
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
John Sweat High School
Crockett, CA06.2012
Skills
- Strong oral and written communication skills, proficient with Microsoft Office
- Customer Needs Assessment
- New Employee Training
- Coaching and Development
- Public Speaking
- Staff Training
- Problem-Solving Ability
- Administrative Support
- Critical Thinking
Timeline
Amazon Dispatcher/ Associate Trainer
Amazon
02.2020 - 04.2023
Delivery Associate/Dispatch
Amazon
02.2020 - 04.2023
Server
Mockingbird
09.2018 - 01.2020
Host
International Smoke Michael Mina
10.2017 - 01.2019
Server
Lazy Dog Restaurant & Bar
11.2016 - 11.2017
Server
Benihana
09.2014 - 11.2016
High School Diploma -
John Sweat High School
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