Payton Gautreau
Rocky River
Summary
Motivated Purdue undergraduate pursuing a B.S. in Integrated Business & Engineering (Electrical Engineering concentration) with a Political Science minor, combining strong technical skills with business insight. Experienced in youth coaching, customer service, and administrative support, with proven ability to manage multiple tasks, mentor others, and communicate effectively. Competitive high school tennis athlete with leadership experience in camps and private lessons. Recognized for academic excellence and committed to applying problem-solving, teamwork, and organizational skills to engineering projects, medical technology innovation, and future patent law endeavors.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist for Purdue Tennis Facility
Purdue Tennis Facility
10.2025 - Current
- Served as the first point of contact for over 100 daily visitors, delivering professional customer service in a fast-paced environment.
- Managed high-volume phone traffic, efficiently routing over 50 incoming calls per shift while maintaining accuracy and responsiveness.
- Coordinated appointment scheduling and client communications, ensuring timely updates and full documentation completion.
- Processed payments and maintained transaction records with consistent accuracy and attention to detail.
- Resolved customer concerns promptly, improving client satisfaction and maintaining positive facility relationships.
- Assisted with onboarding new clients by organizing required paperwork and verifying information for compliance.
- Maintained secure visitor logs and supported facility safety procedures.
- Balanced multiple administrative responsibilities simultaneously while meeting strict time-sensitive deadlines.
Server
Sweet Basil Neapolitan Style Pizzeria
01.2023 - Current
- Delivered attentive service to over 200 guests per shift in a fast-paced dining environment while maintaining high customer satisfaction.
- Memorized menu offerings and daily specials to ensure accuracy and efficiency.
- Memorized every order and correctly input them into the computer system.
- Explained menu items in detail and provided allergy-conscious recommendations to promote safe dining experiences.
- Built strong relationships with regular customers, contributing to repeat business and positive word-of-mouth referrals.
- Maintained order accuracy through clear, consistent communication with kitchen staff, earning frequent customer recommendations.
- Resolved customer concerns professionally and efficiently to preserve the restaurant’s positive reputation.
- Managed multiple tables simultaneously while strategically timing check-ins to ensure satisfaction and address issues promptly.
- Processed payments accurately, balanced transactions, and maintained organized financial records during each shift.
- Followed all local alcohol regulations to ensure legal compliance and responsible service.
- Supported team efficiency by restocking supplies, resetting tables, and maintaining a clean, organized dining area.
Wedding Server
Gold Star Event Staffing LLC
05.2025 - Current
- Provided high-level service for large-scale weddings and formal events ranging from 100 to 300 guests.
- Delivered attentive and professional guest service while maintaining composure in fast-paced, high-pressure environments.
- Coordinated closely with event planners, kitchen staff, and banquet managers to ensure seamless event execution.
- Arranged linens, table settings, and banquet layouts according to detailed seating charts and event specifications.
- Served multi-course meals efficiently, including appetizers, plated entrees, and beverages, while ensuring timing precision.
- Conducted strategic table check-ins to assess guest satisfaction and respond quickly to additional needs.
- Maintained strict adherence to health, safety, and sanitation standards during food preparation and service.
- Assisted with event setup and breakdown, ensuring venue cleanliness and organization before and after events.
- Contributed to a positive guest experience, supporting successful events and repeat client bookings.
Children's Tennis Camp Coach
Westlake Recreation Center
06.2022 - 09.2025
- Led instructional tennis camps for children ages 4 to 15, teaching foundational skills including proper grip, footwork, serving mechanics, and match strategy.
- Designed and implemented age-appropriate drills to improve coordination, agility, and technical development.
- Fostered a positive and inclusive environment through consistent encouragement and constructive feedback.
- Managed groups of 15 to 30 campers, ensuring safety, engagement, and structured practice sessions.
- Provided individualized coaching to support skill progression and build player confidence.
- Demonstrated techniques clearly and effectively to enhance learning and retention.
- Communicated regularly with parents regarding player development and camp progress.
- Promoted sportsmanship, teamwork, and discipline both on and off the court.
- Assisted with camp setup, scheduling, and daily activity coordination.
Private Children's Tennis Coach
Self Employed Services
05.2024 - 08.2025
- Designed and delivered individualized tennis lessons for children ages 3 to 12, focusing on foundational skills such as grip, stance, swing, footwork, and basic strategy.
- Created a safe, positive, and encouraging environment that reduced anxiety and fostered enthusiasm for learning and playing tennis.
- Provided consistent constructive feedback and positive reinforcement to help young athletes improve skills and build confidence.
- Developed age-appropriate drills and practice routines to engage children while promoting physical coordination.
- Monitored progress, set achievable goals with each athlete, and celebrated milestones to motivate continued development.
- Maintained and organized equipment to ensure a safe practice environment.
- Communicated with parents regularly regarding student progress, skill development, and areas for improvement.
- Adapted teaching methods to accommodate varying learning styles and energy levels among young athletes.
- Mentored children in sportsmanship, discipline, and goal-setting, fostering both athletic and personal growth.
Babysitter
2022 - 2025
- Supervised and cared for children aged 3 to 10, ensuring a safe and engaging environment during parents’ absence.
- Planned and led educational and recreational activities, including games, puzzles, and reading, to promote cognitive and social development.
- Prepared healthy, age-appropriate meals and snacks while accommodating dietary restrictions.
- Administered medications accurately according to parental instructions, maintaining strict attention to safety protocols.
- Maintained a clean and organized environment, including tidying play areas and cleaning up after activities.
- Monitored children’s behavior and activities to ensure safety, well-being, and positive social interactions.
- Communicated effectively with parents and guardians, providing updates on activities, behavior, and progress.
- Fostered a nurturing and supportive atmosphere that encouraged confidence, creativity, and curiosity in children.
Intern at Municipal Court
Rocky River Municipal Court
04.2025 - 05.2025
- Assisted court staff by organizing and maintaining paper and digital records, including files, spreadsheets, and case reports, ensuring accuracy and accessibility.
- Prepared clear and professional project presentations and written reports to support senior staff in case management and administrative tasks.
- Gathered, analyzed, and input data into digital databases, improving the efficiency of court records and information retrieval.
- Collaborated with staff to streamline filing and documentation processes, reducing errors and increasing workflow efficiency.
- Observed court operations and procedures to gain an understanding of legal processes, compliance, and administrative responsibilities.
- Professionally communicated with staff and visitors, answering questions and providing guidance when appropriate to do so.
- Managed multiple administrative tasks simultaneously while meeting deadlines and maintaining close attention to detail.
- Contributed to special projects as assigned, demonstrating initiative and reliability in a professional environment.
Volunteer
Cleveland Food Bank
10.2024 - Current
- Assisted in daily operations by organizing food donations, maintaining clean and functional workspaces, and ensuring efficient distribution to community members.
- Supported clients in navigating social service resources, providing guidance and clear communication to help them access needed assistance.
- Contributed to the planning and execution of special events and programs.
- Collaborated with staff and other volunteers to streamline workflows and maintain program efficiency.
- Engaged with community members using strong interpersonal and communication skills, fostering a welcoming and supportive environment.
- Completed routine operational tasks, including inventory management, sorting, and packaging, to maintain consistent service delivery.
- Demonstrated reliability and initiative in supporting food bank programs, helping meet organizational goals for community outreach.
Volunteer
Rocky River Senior Center
02.2023 - 05.2025
- Provided friendly and professional support to senior community members, ensuring a welcoming and positive environment.
- Assisted clients in developing life skills, accessing community resources, and navigating programs for improved independence and well-being.
- Communicated effectively with staff to stay informed about volunteer opportunities, events, and client needs.
- Supported program activities by helping organize events, maintain facilities, and ensure smooth operations.
- Demonstrated patience, empathy, and professionalism while interacting with diverse populations.
- Contributed to enhancing the overall experience of senior center participants by addressing questions and providing guidance.
- Collaborated with other volunteers to streamline processes and maximize support for clients.
Education
Bachelor of Science - Integrated Business And Engineering
Purdue University
West Lafayette, IN05-2029
High School Diploma -
Rocky River High School
Rocky River, OH05-2025
Skills
- Effective conflict resolution
- Appointment coordination
- Efficient time management
- File management expertise
- Multi-line call handling
- Clear and concise communication
- Customer and client relations
- Supportive leadership technique
- Dedicated work ethic
- Steady temperament
- Timely project completion
- Optimistic outlook
- Effective team collaboration
Accomplishments
- Completed ENGR 13300, Transforming Ideas to Innovation, gaining hands-on experience in Python, MATLAB, and Excel, and designing a fully functional Spotify-connected app that recommends music based on mood, energy, and stress level inputs.
- High school tennis standout: three-year All-Conference Honorable Mention, three-time Rocky River Pirate Award winner, two-time Impact Player of the Year, and team captain senior year.
- Demonstrated leadership and mentoring skills through youth tennis coaching, private lessons, and volunteer programs at local recreation centers.
- Overcame severe health challenges while maintaining academic excellence, athletic performance, and extracurricular involvement, developing resilience, perseverance, and time management skills.
- Committed to community service, including regular volunteering at the Cleveland Food Bank and Rocky River Senior Center, and donating blood every eight weeks.
Certification
- CPR certified
- Purdue Hazard Communication Comprehensive Training
- EvKart safety certified
- Purdue Protection of Minors Required Reporting Training
Timeline
Receptionist for Purdue Tennis Facility
Purdue Tennis Facility
10.2025 - Current
Wedding Server
Gold Star Event Staffing LLC
05.2025 - Current
Intern at Municipal Court
Rocky River Municipal Court
04.2025 - 05.2025
Volunteer
Cleveland Food Bank
10.2024 - Current
Private Children's Tennis Coach
Self Employed Services
05.2024 - 08.2025
Volunteer
Rocky River Senior Center
02.2023 - 05.2025
Server
Sweet Basil Neapolitan Style Pizzeria
01.2023 - Current
Children's Tennis Camp Coach
Westlake Recreation Center
06.2022 - 09.2025
Babysitter
2022 - 2025
Bachelor of Science - Integrated Business And Engineering
Purdue University
High School Diploma -
Rocky River High School