Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Payton Grimsley

Bloomington,IL

Summary

Highly-motivated management professional possessing exceptional communication and organizational skills. Often applies customer service background knowledge and skills to resolve business and/or customer issues in a timely and professional manner.

Overview

4
4
years of professional experience

Work History

Server/Barback

Gill Street Restaurant
04.2023 - Current
  • Provided outstanding customer service
  • Enhanced customer experience and overall enjoyment
  • Engaged customer interest in selecting food/beverage items.

Head Student Manager

Illinois State Men's Basketball
07.2022 - Current
  • Maintained incredible time management while balancing 25+ hours of being a manager and my status as a full-time student
  • Educated younger managers on how work is conducted
  • Enhanced problem-solving skills by working in a very fast-paced environment.

Customer Service Representative

U-Haul Moving and Storage
06.2021 - 08.2022
  • Enhanced Customer experience through excellent customer service
  • Resolved problems or customers and other issues at the workplace
  • Assisted customers to buy storage at our location.

Outside Services

Weibring Golf Club
08.2020 - 07.2022
  • Maintained Clubhouse and Golf cart cleanliness
  • Improved my work ethic working in a fast-paced environment turning golf carts
  • Provided excellent customer service to guests.

Package Handler

FedEx Ground
06.2020 - 08.2020
  • Adapted to a fast-paced environment and exceeded standards when loading trucks
  • Anticipated loading issues and used excellent communication skills with my team members.

Education

Business Management -

Illinois State University
Normal, IL
05.2024

St Joseph Ogden High School
St. Joseph, IL
05.2020

Skills

  • Interpersonal communication
  • Customer Service
  • Time Management
  • Leadership
  • Accountability
  • Integrity
  • Problem Solving

References

  • Ryan Pedon, Illinois State Men's Head Basketball Coach, (419) 205-3177
  • Mark Dennis, Gill Street General Manager, (309) 826-9190
  • Tyler Scott, U-Haul General Manager, (309) 550-8364
  • Tom Szymoniak, PGA Head Golf Professional, (309) 438-8912
  • John Walden, FedEx Ground Plant Manager, (217) 772-0034

Timeline

Server/Barback

Gill Street Restaurant
04.2023 - Current

Head Student Manager

Illinois State Men's Basketball
07.2022 - Current

Customer Service Representative

U-Haul Moving and Storage
06.2021 - 08.2022

Outside Services

Weibring Golf Club
08.2020 - 07.2022

Package Handler

FedEx Ground
06.2020 - 08.2020

Business Management -

Illinois State University

St Joseph Ogden High School

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Payton Grimsley