Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Dollar Tree Distribution Center
07.2023 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Wheeled Vehicle Mechanic
Army National Guard
12.2018 - Current
Handled repair work and maintenance to keep vehicles functional.
Contributed to cost savings by accurately identifying necessary parts for repairs, minimizing waste and optimizing resource usage.
Troubleshot vehicle faults and successfully operated heavy diesel equipment.
Supervisor
Dollar General Distribution Center
09.2021 - 07.2023
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Detention Deputy
Spartanburg County Detention Center
10.2018 - 09.2021
Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
Shipping and Receiving
Dollar General Distribution Center
12.2017 - 10.2018
Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
Collaborated with team members to optimize shipping and receiving workflows, resulting in reduced processing times.
Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
Assistant Manager
Papa John's
04.2015 - 12.2017
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
DIPLOMA -
ARMY ORDNANCE SCHOOL
Fort Lee, VA
08.2019
HIGH SCHOOL DIPLOMA -
GETTYS D BROOME HIGH SCHOOL
Spartanburg, SC
05.2015
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Complex Problem-solving
Strategic planning
Certification
Air Conditioning Certification, 07/01/19, Present
Assessments
Work style, Proficient, 06/01/23, Tendency to be reliable, dependable, and act with integrity at work.
Mechanical knowledge, Proficient, 08/01/21, Understanding and applying mechanical concepts and processes.
Personal Information
Work Permit: Authorized to work in the US for any employer