Payton Hermesdorf

• Lead and train staff to maintain service standards and an inclusive workplace culture.

• Coordinate operations and scheduling while resolving challenges with empathy.

• Foster teamwork, accountability, and clear communication across departments.

• Trained new staff and promoted consistent, high-quality service delivery.

• Built rapport with members and guests through attentive, compassionate service.

• Assisted with event coordination and banquet service setup.

• Managed 30+ regional accounts, ensuring reliable distribution and client satisfaction.

• Educated customers on health-focused beverages and wellness benefits.

• Oversaw logistics, inventory, and marketing outreach.

• Delivered exceptional service with attention to detail in a high-volume environment.

• Demonstrated professionalism, empathy, and calm communication under pressure.