Payton Linderman
Pinckney,MI
Summary
Recent graduate from Eastern Michigan University with a Bachelor's in Business Administration specializing in Human Resource Management. I have a strong background in sales, customer service, and leadership. Currently leading a team of six on the West side, excelling in door-to-door sales and consistently achieving top performance at home shows and trade shows. I am recognized for expertise in team management, collaboration, training, effective communication, and problem-solving. I demonstrate strong transformative leadership skills as well as interpersonal skills to unite teams effectively.
Overview
7
7
years of professional experience
Work History
Direct Marketing Representative
Pure Energy
10.2024 - Current
- Excelled in home shows and trade shows, providing exceptional customer service, answering questions, and driving successful sales outcomes.
- Currently leading a team of 6 employees in direct door-to-door marketing, consistently achieving top performance and generating new leads for home sales.
Senior Server
Cafe Zola Bistro
11.2022 - 07.2024
- Took responsibility for training over thirty college students and consistently maintained a20% or more tip rate through strong interpersonal skills and professionalism.
- Collaborated with staff to ensure efficient operations and provided exceptional service, creating memorable dining experiences for guests.
Assistant Operations Manager
Essence Provisioning Center| Pinconning
07.2024 - 10.2024
- Conducted deep cleaning of the facility, ensuring compliance with health and safety standards, which laid the groundwork for a successful operational transition during the establishment of the grow facility.
- Assisted in developing operational protocols helping to optimize workflows and maintain a clean, organized environment for increased efficiency in daily operations.
Assistant Manager
Edible Arrangements
02.2022 - 10.2022
- Managed scheduling, customer inquiries, complaints, and inventory tracking.
- Contributed to operational strategy development to ensure efficient and productive operations.
Internship
Bokeh Financial
11.2021 - 06.2022
- Innovated through graphic design and marketing, and assisted with special projects
- Reviewed files for accuracy, and scanned and filed documents
Doordash Driver
Delivery Driver
09.2019 - 02.2022
- Provided speedy and expert service for all special deliveries and needs, achieving a100% completion rate out of1,834 orders with a4.98/5 customer rating, demonstrating strong time management
- Managed time efficiently to ensure timely delivery of packages and food orders, consistently meeting customer expectations for prompt service
Business Owner
Mystacandle
10.2020 - 12.2021
- Practiced mindfulness and managed perfectionism to drive growth and success.
- Marketed unique candles through local farmers markets, Etsy, and social media platforms.
Floral Clerk
Kroger
11.2017 - 08.2019
- Educated customers on proper care for flowers and plants, and maintained optimal inventory levels
- Managed orders from vendors, created customized floral arrangements, and organized supplies for demand forecasts
Education
Bachelors in Business Administration - Human Resource Management
Eastern Michigan University
Ypsilanti, MI04.2024
High School - undefined
Brighton High School
Brighton, MI05.2019
Skills
- Direct Marketing
- Staff Training
- Teamwork and Collaboration
- Customer Service
- Goal Setting
- Interpersonal Skills
- Scheduling and Coordinating
- Time Management
- Sales Monitoring
DONATIONS
- Donated $1,000 worth of animal care needs to the Humane Society in Howell, Michigan (July,2017).
- Helped raise and donated over $500 to the Detroit Animal Care Shelter. RE: Organizational Change Project, Eastern Michigan (April,2024).
- Helped raise and donated $500 to the Friends of Michigan. RE: Organizational Change Project Eastern Michigan (April,2024).
40 Hour Real Estate Fundamental Course
Completed a 40-hour Real Estate Fundamentals course, acquiring foundational knowledge in property laws, real estate transactions, and market analysis
SPORTS
- 500 Hour Yoga Certification (Expected May,2025).
- Weight Training (2021-Present).
- Travel Volleyball for Team Detroit, Michigan Elite, and Top Gun (2012-2019).
- Volleyball for Brighton High School from (2016-2018).
Timeline
Direct Marketing Representative
Pure Energy
10.2024 - Current
Assistant Operations Manager
Essence Provisioning Center| Pinconning
07.2024 - 10.2024
Senior Server
Cafe Zola Bistro
11.2022 - 07.2024
Assistant Manager
Edible Arrangements
02.2022 - 10.2022
Internship
Bokeh Financial
11.2021 - 06.2022
Business Owner
Mystacandle
10.2020 - 12.2021
Doordash Driver
Delivery Driver
09.2019 - 02.2022
Floral Clerk
Kroger
11.2017 - 08.2019
High School - undefined
Brighton High School
Bachelors in Business Administration - Human Resource Management
Eastern Michigan University
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