Payton McGarvey
Mansfield,OH
Summary
Reliable staff member with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
3
3
years of professional experience
Work History
Kennel Attendant
Appleseed Valley/clearfork Veterinary Hospitals
Lexington, OH
01.2026 - Current
- Provided daily care for animals by feeding, walking, and grooming pets.
- Maintained clean and organized kennel environment to support animal health and safety.
- Assisted veterinary staff in monitoring animal behavior during routine check-ups.
- Engaged with pet owners to address questions and provide updates on their animals.
- Demonstrated a strong commitment to animal care by working flexible hours, including weekends, and holidays as needed.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
Volunteer
REAMELTON THERAPEUTIC EQUESTRIAN CENTER
Mansfield, OH
05.2025 - Current
- Patient Care Support: Maintain safe and effective therapeutic environment by preparing horses and equipment for sessions and guiding patients through exercises. Proactively assess physical and emotional needs of both patients and animals, responding as necessary to ensure safety and positive experience.
- Administrative Assistance: Assist with filing and tracking paperwork, ensuring accuracy and accessibility of all records in accordance with privacy laws and policies.
- Events Support: Provided key support at public fundraising event, assisting with event operations and interacting with guests to share the mission of the therapeutic equine center and drive donations.
Restaurant Hostess
1285 Winery
Mansfield, OH
08.2025 - 01.2026
- Greeted and seated guests, ensuring pleasant first impressions.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new host staff on operational procedures and customer service standards.
- Communicated effectively with waitstaff to coordinate dining experience and meet guest needs.
- Developed knowledge of wine selections, enhancing guest recommendations and experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Memorized menu items and daily specials to provide informed recommendations.
- Maintained cleanliness and organization of dining areas to meet health standards.
- Processed customer orders accurately, ensuring timely delivery of food and beverages.
Sales Associate
Blueberry Patch Gift Shop
Mansfield, OH
08.2025 - 01.2026
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficiency.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
2nd Cadet, Color Guard
AIRFORCE JROTC
Las Vegas, NV
01.2023 - 01.2024
- Leadership & Service: Served as key member of Junior Reserve Officers' Training Corps (JROTC) Color Guard, showcasing poise and professionalism at official events. Role involved high level of teamwork and meticulous attention to detail while representing organization to community.
- Special Events: Represented JROTC by serving on Color Guard for broadcasted 9/11 memorial ceremony, demonstrating discipline and professionalism.
Education
Pre-Medicine/Veterinary Medicine
THE OHIO STATE UNIVERSITY
01.2026
undefined
PRIVATE HOME EDUCATION
Mansfield, OH01.2025
undefined
AIR FORCE JROTC
Las Vegas, NV01.2024
Skills
- CLINICAL: Patient support in equine therapy for patients with disabilities; lifting, transferring, emotional support
- ADMINISTRATIVE: Organizing, storing, and reviewing documentation in HIPAA-compliant manner
- TECHNICAL: Microsoft Office Suite: Outlook, Word, PowerPoint and beginner Excel
- EVENTS: Experience in public-facing events representing multiple organizations, including memorial and fundraising events
- INTERPERSONAL: Excellent customer/patient service and communication skills
- Teamwork and collaboration
- Organized and efficient
- Positive attitude
- Animal care
- Adaptable and flexible
Timeline
Kennel Attendant
Appleseed Valley/clearfork Veterinary Hospitals
01.2026 - Current
Restaurant Hostess
1285 Winery
08.2025 - 01.2026
Sales Associate
Blueberry Patch Gift Shop
08.2025 - 01.2026
Volunteer
REAMELTON THERAPEUTIC EQUESTRIAN CENTER
05.2025 - Current
2nd Cadet, Color Guard
AIRFORCE JROTC
01.2023 - 01.2024
undefined
PRIVATE HOME EDUCATION
undefined
AIR FORCE JROTC
Pre-Medicine/Veterinary Medicine
THE OHIO STATE UNIVERSITY