Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payton McKellar

Grandville,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

05.2021
  • I am a second year college student at Grand Valley State University able to work in a fast paced work environment
  • I am looking to gain knowledge and experience with a company that values hard work.

Server

Olive Garden - Darden Restaurants
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

FREIGHT TEAM ASSOCIATE

Under Armour
03.2021 - Current
  • Loaded and unloaded trucks
  • Customer Experience
  • Workplace Safety
  • Sales Floor Organization
  • Teamwork Skills
  • Complied with company and legal requirements to maintain safe working environment
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation
  • Lifted and moved items weighing 50 pounds multiple times per shift
  • Organized products to streamline packing procedures
  • Scanned items on arrival and departure to create accurate tracking records

NUTRITION SERVICE REPRESTATIVE

Mary Free Bed Rehabilitation Hospital
02.2021 - 09.2021
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
  • Verified prepared food met standards for quality and quantity before serving to customers

Education

Public Relations, Advertising, And Applied Communication

Grand Valley State University
Allendale, MI
05.2025

High School Diploma -

Byron Center High School
05.2021

Skills

  • General Housekeeping
  • Standards Compliance
  • Production Efficiency
  • Work Order Following
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Dependable and Responsible
  • Organizational Skills
  • Verbal Communication

Timeline

Server

Olive Garden - Darden Restaurants
01.2023 - Current

05.2021

FREIGHT TEAM ASSOCIATE

Under Armour
03.2021 - Current

NUTRITION SERVICE REPRESTATIVE

Mary Free Bed Rehabilitation Hospital
02.2021 - 09.2021

Public Relations, Advertising, And Applied Communication

Grand Valley State University

High School Diploma -

Byron Center High School

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Payton McKellar