Payton Moses
Hillsboro
Summary
Dedicated WIC Clerk/Breastfeeding Peer Counselor at Highland County Community Action Organization, adept in data entry and providing exceptional client relations. Excelled in creating a supportive environment, enhancing office efficiency, and empowering clients through effective communication and peer support. Demonstrated outstanding organizational and time management skills, contributing to a more streamlined client service experience.
Overview
6
6
years of professional experience
Work History
WIC Clerk/Breastfeeding Peer Counselor
Highland County Community Action Organization
10.2018 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
- Listened to clients' concerns and provided encouragement and support.
- Designed safe and supportive environment for clients to discuss issues.
- Participated in ongoing trainings and workshops to stay current on best practices within the field of public health nutrition support programs.
- Coordinated referrals to appropriate community resources in order to holistically support the needs of clients beyond WIC services.
- Processed WIC applications and determined eligibility for program participation, ensuring families received proper assistance.
Education
High School Diploma -
Elkhart Community High School
Elkhart, IN05-2011
Skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Office administration
- Organization skills
- Time management
- Peer support
Timeline
WIC Clerk/Breastfeeding Peer Counselor
Highland County Community Action Organization
10.2018 - Current
High School Diploma -
Elkhart Community High School
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