Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Payton Olson

Portland,OR

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. A dedicated team player with strong time management and cash handling abilities, consistently enhancing customer satisfaction through high-quality positive interactions. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
03.2024 - 03.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Black Rock Coffee Bar
08.2022 - 03.2024
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Hostess

Bridge City Taproom
04.2021 - 12.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

David Douglas High School
Portland, OR
06-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Excellent memory
  • Professional demeanor
  • Problem-solving

Certification

Food Handlers Card

Timeline

Barista

Dutch Bros
03.2024 - 03.2025

Barista

Black Rock Coffee Bar
08.2022 - 03.2024

Hostess

Bridge City Taproom
04.2021 - 12.2021

High School Diploma -

David Douglas High School

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Payton Olson