Payton Policz
Washington,PA
Summary
Enthusiastic candidate with hands-on experience in customer service and team supervision. Focuses on effective communication and problem-solving to resolve customer issues and maintain service standards. Eager to contribute and learn in a challenging internship environment.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Shift Leader
Firehouse Subs
Washington PA
08.2025 - 02.2026
- Supervised team members to ensure efficient service and adherence to operational standards.
- Managed inventory levels and assisted in ordering supplies to maintain stock.
- Monitored food safety practices to comply with health regulations and standards.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Trinity High School
Washington PA06-2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Strong verbal and written communication
- Creative problem solving
- Customer service management
- Conflict resolution
- Goal setting and tracking
- POS system operation
Certification
- OSHA 10
- Purina
- Fearfree
- CPR
Timeline
Shift Leader
Firehouse Subs
08.2025 - 02.2026
High School Diploma -
Trinity High School