Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Payton Pollaro

Clinton,PA

Summary

Experienced Retail Pharmacy Technician with a proven track record at Rite-Aid Pharmacy, excelling in patient care and medication dispensing. Recognized for diligent work and customer service, while enhancing operational efficiency through meticulous data entry and team collaboration. Committed to delivering exceptional service in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Retail Pharmacy Technician

Rite-Aid Pharmacy
04.2023 - Current
  • Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
  • Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
  • Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
  • Supported pharmacy operations by preparing medication labels, packaging medications, and assembling daily dosage packs for patients.
  • Facilitated smooth transitions between shifts by properly documenting completed tasks and updating colleagues on any pending issues during shift handovers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Sales Associate Manager

Rally House
09.2022 - 03.2023
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.

Sales Associate

Shoe Department
02.2020 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to achieve monthly sales targets.

Education

High School Diploma -

Burgettstown High School
Burgettstown, PA
01-2021

Skills

  • Patient confidentiality
  • Labeling accuracy
  • Medication dispensing
  • Insurance verification
  • Data entry proficiency
  • Problem-solving skills
  • Team collaboration
  • Answering customer questions
  • Patient education and counseling
  • Verifying orders

Interests

  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Retail Pharmacy Technician

Rite-Aid Pharmacy
04.2023 - Current

Sales Associate Manager

Rally House
09.2022 - 03.2023

Sales Associate

Shoe Department
02.2020 - 08.2021

High School Diploma -

Burgettstown High School

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Payton Pollaro