Hi, I’m
Payton Ramsey
Director
Murfreesboro,TN
Summary
To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help coworkers achieve company goals. Skilled in developing streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Overview
9
years of professional experience
Work History
Gammie's House Too Childcare
Director
02.2018 - Current
Job overview
- Monitored daycare workflow and administrative processes to keep operations running smoothly.
- Provided documentation of processes to comply with state regulations and company policies.
- Directed staff and managed annual budget.
- Established performance goals for each educator provided feedback on methods for reaching those milestones.
- Scheduled and supervised staff meetings to discuss new ideas and update educators on program details and milestones.
- Trained new employees on proper protocols and standards.
- Assisted in recruiting, hiring and training of team members.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Interviewed and hired strong candidates for educator openings, using job boards and social media to find applicants.
- Provided exceptional customer service to customers, increasing child enrollments by keep the facility at full capacity with a waiting list in place anytime a spot became available.
- Scheduled employees shifts, taking into account the amount of children we may have at certain times and employee strengths.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class work.
- Managed over 25 employees.
Asurion Insurance Services
Call Center Representatives
10.2017 - 02.2019
Job overview
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Provided information regarding charge accounts and loyalty programs.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Responded proactively and positively to rapid change.
- Identified issues, analyzed information and provided solutions to problems
Tots Landing Learning Center
Teacher's Assistant
06.2016 - 12.2017
Job overview
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
Mid-Cumberland Human Resources
In-Home Caregiver
04.2016 - 11.2017
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Kroger
Deli Associate
08.2015 - 12.2015
Job overview
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Medley's Diner
Server
12.2014 - 05.2015
Job overview
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Remington CollegeNashville, TN
Certificate/Diploma from Medical Assistant
2018
Warren County High SchoolMcMinnville, TN
High School Diploma
05.2015
Skills
- Budget
- Management
- Recruiting
- Medical terminology
- Caregiving
- Administrative Experience
- Teaching
- Employee Orientation
- Interviewing
- Payroll
- CPR/First Aid
- Scheduling
- Manage Personnel
- Rules and Regulation
- Verbal and Written Communication
Timeline
Director
Gammie's House Too Childcare
02.2018 - Current
Call Center Representatives
Asurion Insurance Services
10.2017 - 02.2019
Teacher's Assistant
Tots Landing Learning Center
06.2016 - 12.2017
In-Home Caregiver
Mid-Cumberland Human Resources
04.2016 - 11.2017
Deli Associate
Kroger
08.2015 - 12.2015
Server
Medley's Diner
12.2014 - 05.2015
Remington College
Certificate/Diploma from Medical Assistant
Warren County High School
High School Diploma
Similar Profiles
Champagne HurdleChampagne Hurdle
Toddler Room Assistant at The Father’s House Childcare & Learning CenterToddler Room Assistant at The Father’s House Childcare & Learning Center
Staria SpeicherStaria Speicher
Daycare Teacher at Our House Creative Family ChildcareDaycare Teacher at Our House Creative Family Childcare
Cheryl McFarlandCheryl McFarland
Assistant Teacher at The Cub House ChildcareAssistant Teacher at The Cub House Childcare
Corinne RestaniCorinne Restani
SR. Accounts Receivable Specialist at Cardinal HealthSR. Accounts Receivable Specialist at Cardinal Health
Joscelyn IngramJoscelyn Ingram
Customer Service Representative at PermobilCustomer Service Representative at Permobil