Payton Roberts
Texarkana,TX
Summary
Dynamic and customer-focused professional with experience at Scooters Coffee Shop and Midlann Inn. Proven ability in time management and conflict mediation, enhancing guest satisfaction and driving sales growth. Skilled in cash handling and POS systems, consistently delivering exceptional service while training new staff to uphold high standards.
Overview
4
4
years of professional experience
Work History
Barista
Scooters Coffee Shop
04.2024 - 05.2025
- Prepared and served high-quality beverages following established recipes and standards.
- Maintained the cleanliness and organization of workstations to ensure efficient operations.
- Assisted customers with menu selections, providing excellent customer service and product knowledge.
- Operated espresso machines and other equipment while adhering to safety protocols.
Restaurant Waiter
Midlann Inn
08.2021 - 07.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Took accurate orders and efficiently communicated them to kitchen staff for timely preparation.
- Managed multiple tables simultaneously, maintaining attention to detail and guest needs.
- Assisted in training new waitstaff on restaurant procedures and service standards.
- Upsold menu items effectively, contributing to overall sales growth and customer enjoyment.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Associate of Arts -
Mineral Area College
Park Hills, MO05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- POS systems
- Menu memorization
- Conflict mediation
- Verbal and written communication
Timeline
Barista
Scooters Coffee Shop
04.2024 - 05.2025
Restaurant Waiter
Midlann Inn
08.2021 - 07.2024
Associate of Arts -
Mineral Area College