Payton Ross
Casey,IL
Summary
Resourceful Phlebotomist with 1+ year of experience in specimen collection and patient care within hospital settings. Skilled in performing venipuncture and capillary punctures while ensuring accuracy and adherence to infection control protocols. Holds patient care and protection as a main priority. Demonstrates strong attention to detail and effective communication, providing reassurance to patients during procedures. Developed key skills in clinical and hospital setting, including precision in specimen collection and patient interaction. Looking to expand my knowledge in blood collection and in the lab. Certified by ASCP, committed to delivering high-quality service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Southern Illinois Hospital
Carbondale, IL
07.2025 - Current
- Assisted in training new staff on proper blood collection procedures and safety protocols.
- Worked 12 hour shifts throughout the day ensuring that the day went as smooth as possible so night shift came into a clean board.
- Monitored inventory levels of supplies, ensuring availability for daily operations without interruptions.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Implemented best practices for waste disposal in compliance with health regulations, enhancing workplace safety.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Organized daily work based on collection priority.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Check in and draw patients in an outpatient setting; verifying correct test ordered and ensure all test are completed including blood, urine, and fecal samples.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Phlebotomist
Deaconess Medical Center
Marion, IL
02.2025 - 04.2025
- Collected blood samples utilizing various phlebotomy techniques ensuring patient comfort and safety.
- Prepared specimens for laboratory analysis, adhering to strict quality control protocols.
- Maintained accurate records of patient information and sample documentation in electronic systems.
- Communicated effectively with patients to explain procedures and alleviate concerns prior to collection.
- Collaborated with healthcare teams to coordinate patient care plans and improve service delivery efficiency.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Worked overnights alone, and prioritized stat and timed draws throughout the night including rounds.
Sandwich Artist
SUBWAY®Restaurants
Casey, IL
02.2023 - 06.2024
- Created customized sandwiches according to customer preferences, enhancing overall dining experience.
- Maintained cleanliness and organization of food preparation areas, ensuring compliance with health standards.
- Operated cash register efficiently, processing customer transactions accurately and swiftly.
- Collaborated with team members to manage peak hours, improving service speed and efficiency.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Ensured consistent quality of ingredients by monitoring freshness and proper storage practices.
- Greeted guests, promoted specials, and took orders.
- Increased speed of service through effective multitasking and time management skills.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Opened and Closed the store, ensuring it was ready for the day and cleaned up at night so it is ready for the next day.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
ASCP PBT - Phlebotomy
Lake Land College
Mattoon, IL07.2024
Associate of Science - Science
Lake Land College
Mattoon, IL05.2024
High School Diploma -
Casey-Westfield Highschool
Casey, IL05.2022
Skills
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Blood collection techniques
- Blood culture collection
- Specimen preparation
- Pediatric phlebotomy
- Geriatric phlebotomy
- Health and safety
- Anatomy and physiology
- Venipuncture and capillary puncture
- Attention to detail
- Organizational skills
- Analytical thinking
Certification
- Certified through ASCP with a PBT
Timeline
Phlebotomist
Southern Illinois Hospital
07.2025 - Current
Phlebotomist
Deaconess Medical Center
02.2025 - 04.2025
Sandwich Artist
SUBWAY®Restaurants
02.2023 - 06.2024
ASCP PBT - Phlebotomy
Lake Land College
Associate of Science - Science
Lake Land College
High School Diploma -
Casey-Westfield Highschool