Payton Sugden
Riverton,UT
Summary
Passionate and experienced mental health support worker proven adept in communication, interpersonal, and critical thinking skills. Able to manage multiple tasks concurrently while maintaining a high level of accuracy and attention to detail. Believes that the best client outcomes are achieved through individualized guidance and support.
Overview
6
6
years of professional experience
Work History
Youth Mentor Supervisor
New Beginnings Behavioral
05.2023 - Current
- Provide direct supervision, guidance and support to adolescents in a residential treatment setting
- Utilize crisis intervention and behavior management techniques to create a safe and therapeutic living enviornment
- Develop groups to encourage the use of healthy coping skills
- Conduct employee training and oversaw client admissions and discharges
Delivery Associate
Amazon DSP
11.2022 - 05.2023
- Delivered 250-350 packages daily while maintaining a FICO safe driver score of 800+
- Communicated with dispatch and customers to ensure accurate and timely deliveries
Case Manager
Deer Hollow Recovery
06.2022 - 10.2022
- Providing direct service and support to veterans and first responders undergoing treatment for PTSD
- Developed comprehensive case management plans to address client needs and goals
- Collaborated with a multidisciplinary team to create individualized aftercare plans
- Coordinated maintenance of benefits relating to leaves, disability, and injury claims
Health Unit Coordinator and PT Aide
Intermountain Healthcare
02.2018 - 02.2022
- Managing clinic operations and patient services
- Ensuring proper processing of third-party liability and health insurance claims
- Applying modalities and provided therapist approved rehabilitation instructions
Education
Associate of Science - Social Work
Salt Lake Community College
Salt Lake City, UT08.2025
Skills
- Crisis Intervention
- De-escalation
- Case Management
- Mental Health Support
- Benefit Coordination
- Documentation and Reporting
- Empathy and Compassion
- Written and Verbal Communication
- Client Needs Assessments
- Critical Thinking
- Direct Patient Care
- MS Office
- CPR Certified
Timeline
Youth Mentor Supervisor
New Beginnings Behavioral
05.2023 - Current
Delivery Associate
Amazon DSP
11.2022 - 05.2023
Case Manager
Deer Hollow Recovery
06.2022 - 10.2022
Health Unit Coordinator and PT Aide
Intermountain Healthcare
02.2018 - 02.2022
Associate of Science - Social Work
Salt Lake Community College
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