Payton Taylor
CASPER,WY
Summary
My name is Payton Taylor, I am 18 years old and will be 19 at the end of May. I think that I would be a good fit of the Silver Sage Guest Ranch because I love to work with horses and I love to work with people. I think that everyone should experience what its like to be on a horse and I want to help people experience this in a fun and safe way. I have been around horse almost my entire life, I have ridden english and western, I have roped, barrel raced, pole bended, jumped, done sorting, cow work, cutting, reining, ranch riding, trail, western pleasure, broken colts, trained horses, and taught lesson. In 2021 I won the Wyoming Mustang Tip Challenge, this is where you have 60 days to take an untouched mustang and halter break and get them ridable. Being in retail for 4 years and working with horses my whole life I am able to understand the patience of working with people and horses.
Overview
2
2
years of professional experience
Work History
Customer Service Employee
The Shade Tree
Casper, Wyoming
11.2023 - Current
- Greeted customers upon arrival and determined their needs.
- Assisted customers with product selection and purchase decisions.
- Answered customer inquiries regarding products, services, and store policies in a timely manner.
- Provided excellent customer service to all patrons.
- Conducted transactions using the point-of-sale system accurately and efficiently.
- Processed returns and exchanges according to company policy.
- Balanced cash registers at the end of each shift.
- Performed opening and closing procedures as required by management.
- Stocked shelves with new merchandise when it arrived.
- Organized displays to attractively showcase items for sale.
- Ensured that all areas of the store were clean, neat, organized, and properly stocked.
Lifeguard
F.E. Warren Aquatic Center
Cheyenne, WY
11.2022 - 06.2024
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Performed emergency rescues when necessary.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Customer Service Employee
Boot Barn Holdings Inc.
Cheyenne, WY
12.2021 - 06.2023
- Issued receipts, refunds, credits or change due to customers.
- Was able to check customers out in a timely fashion
- About to answer questions on every brand and item in the store, as well as customer complaints.
- Had the responsibility of cleaning up the store and making sure everything was nice and neat for the next day.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers into the store and helping to the best of my ability.
Education
High School Diploma -
Central High School
Cheyenne, WY05-2023
Skills
- Customer Service
- Can work well with any age/gender
- Horsemanship
- Equine Care
- Saddling Techniques
- Equine Safety
- Leadership Skills
- Communication
- Teamwork
- Active Listening
- Critical Thinking
Timeline
Customer Service Employee
The Shade Tree
11.2023 - Current
Lifeguard
F.E. Warren Aquatic Center
11.2022 - 06.2024
Customer Service Employee
Boot Barn Holdings Inc.
12.2021 - 06.2023
High School Diploma -
Central High School
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