Payton Vorpahl
Summary
Hard working and enthusiastic hospitality graduate with experience in resort and restaurant management, dedicated to creating memorable experiences for guests as well as a positive work environment for everyone.
Overview
6
6
years of professional experience
Work History
Shift Manager-Summers
Elkins Resort On Priest Lake, ID
05.2021 - Current
- Performed opening and closing duties, set up for the incoming shift, and prepared cash drawers.
- Supervised and trained staff to facilitate daily operations.
- Helped set up, supervise, and break down events and weddings at the resort.
- Resolved guest and employee complaints to maintain complete satisfaction.
Conversational Assistant for English Language
IES Gran Capitan
Madrid , Spain
01.2024 - 07.2024
- Created and delivered engaging lesson plans to accommodate different learning styles and levels.
- Coached students on English pronunciation and intonation for eloquent conversations.
- Lead classrooms of 15 to 30, keeping them engaged and excited to learn.
Bartender
Bandoleros 66
Flagstaff, AZ
09.2023 - 12.2023
- Crafted cocktails and prepared drinks for a wide variety of customers.
- Created strong first impressions and long-lasting relationships with repeat customers.
- Responsible for handling cash transactions and managing the cash register accurately and efficiently.
Server and Support Staff-summers
Elkins Resort On Priest Lake, ID
06.2019 - 09.2021
- Served food and beverages promptly, with focused attention to customer needs.
- Worked with POS systems to place orders, stay organized, and manage checks.
- Maintained kitchen productivity, guaranteeing the timely preparation and serving of dishes.
- Facilitated constant communication between the front of house and the back of house needs.
Education
Bachelor of Arts - Hotel and Restaurant Management, minor in business
Northern Arizona University, Franke College of Business, School of Hotel and Restaurant Management
Flagstaff, ArizonaSemester Abroad in Spain
University of País Vasco
Languages
- English, Native Language
- Spanish, working towards B1
Additional Information
Gold Medalist in Music Fest piano competition
Volunteering at retirement hones to play music for the residents
Sales record holder at Elkins Resort for most server sales in one shift
Experience with Microsoft Office, and POS systems Aloha and Toast
Timeline
Conversational Assistant for English Language
IES Gran Capitan
01.2024 - 07.2024
Bartender
Bandoleros 66
09.2023 - 12.2023
Shift Manager-Summers
Elkins Resort On Priest Lake, ID
05.2021 - Current
Server and Support Staff-summers
Elkins Resort On Priest Lake, ID
06.2019 - 09.2021
Bachelor of Arts - Hotel and Restaurant Management, minor in business
Northern Arizona University, Franke College of Business, School of Hotel and Restaurant Management
Semester Abroad in Spain
University of País Vasco
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