Patrick Cleary
Trappe,MD
Summary
Dynamic leader with a proven track record at Montgomery Irrigation, excelling in team leadership and branch operations management. Expert in building relationships and driving business development, demonstrated by optimizing operations and enhancing branch revenue. Skilled in project management and customer service, consistently achieving and surpassing goals with innovative solutions and a collaborative approach.
Overview
9
9
years of professional experience
Work History
Branch Manager
Montgomery Irrigation
7935 Old Jessup Road, Maryland
08.2019 - Current
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Monitored financial performance of the branch on a monthly basis.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Managed staff scheduling, hiring and training processes.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
Service Technician
Montgomery Irrigation
Jessup, MD
09.2017 - 07.2019
- Performed onsite repair of equipment at customer locations.
- Communicated with vendors regarding supply orders and delivery timelines.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Diagnosed problems and determined solutions for various customer issues.
- Assisted with installation projects at both residential and commercial sites.
- Completed scheduled appointments on time to drive quality service.
Physical Education Teacher
Harford County Public Schools
Bel Air, MD
08.2015 - 07.2017
- Monitored the progress of each student in order to identify areas of improvement or success.
- Worked with teachers on IEP plans to develop objectives and assess progress.
- Monitored student physical fitness with standardized assessments and devised appropriate individual goals.
- Actively participated in professional development opportunities related to current trends in health and wellness.
- Created lesson plans to address needs of entry-level and upper-level science students.
- Organized and coached teams in a variety of sports, including soccer, basketball, tennis, and volleyball.
Education
Physical Education
Salisbury University
Salisbury, MD05-2015
Skills
- Relationship building and management
- Business development expertise
- Excels in team leadership
- Sales professional
- Customer service
- Branch operations management
- Project management
Timeline
Branch Manager
Montgomery Irrigation
08.2019 - Current
Service Technician
Montgomery Irrigation
09.2017 - 07.2019
Physical Education Teacher
Harford County Public Schools
08.2015 - 07.2017
Physical Education
Salisbury University
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