PEACE VIVIAN NAMALE
Laurel,Maryland
Summary
Vigilant security professional experienced in working independently to uphold tight security for facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Armed Special Police Officer
Allied Universal Security Services
Washington, DC
07.2023 - Current
- Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers
- Conducted investigations into suspicious activities, leading to the apprehension of offenders and prevention of property damage
- Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings
- Mentored new officers on department policies and procedures, contributing to a well-trained and effective team
- Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer
- Adhered to strict confidentiality protocols when handling sensitive information, maintaining the integrity of investigations and protecting the privacy of those involved
- Responded to emergency calls to provide assistance to citizens in need
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
88M Motor Transport Operator
US Army National Guard
Washington, DC
01.2023 - Current
- Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures
- Boosted operational readiness by ensuring all required equipment was secured properly on vehicles before departure
- Achieved superior customer satisfaction ratings within the motor pool operations from both internal units as well as external clients requesting support services
- Ensured regulatory compliance by maintaining accurate records of vehicle inspections, repairs, and service history
- Enhanced vehicle maintenance by consistently conducting thorough inspections and performing preventive measures
- Maximized fuel efficiency through careful route planning and implementing eco-friendly driving practices
- Contributed to mission success by providing reliable transportation services in challenging environments with minimal incidents
- Supported convoy security operations through effective communication skills and situational awareness during transport missions.
Armed Special Police Officer
Palladion Services
Burlington, MA
07.2021 - 01.2023
- Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers
- Collaborated with law enforcement agencies for timely response to incidents, resulting in minimal disruptions
- Responded swiftly to medical emergencies, providing first-aid assistance until medical professionals arrived on scene
- Assisted in the development of emergency response plans, increasing organizational preparedness for various scenarios
- Improved communication between team members by implementing standardized reporting methods for greater situational awareness
- Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems
- Ensured public safety and maintained order during high-profile events and emergency situations.
Security Officer Supervisor
Mass Bay Credit Union
Boston, MA
02.2019 - 07.2021
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members
- Conducted regular patrols of key areas to spot and control security concerns
- Developed detailed incident reports, providing comprehensive information for management review and decision making
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat
- Reported suspicious activities and persons to law enforcement
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Screened individuals and prevented passage of prohibited articles into restricted areas
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Security Officer
Brigham's & Women's Hospital
Boston, MA
01.2018 - 01.2019
- Conducted regular patrols of key areas to spot and control security concerns
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Armed Security Officer
Ecobank Headquarters Uganda
Kampala
02.2015 - 11.2017
- Responded quickly to incidents and assessed active situations for security concerns
- Underwent and maintained firearms certification in compliance with state laws and organizational standards
- Performed hourly patrols of building areas, parking lots and facility grounds
- Completed full building and grounds patrols to spot and investigate concerns
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures
- Maintained confidentiality to protect sensitive information and prevent harmful release of information
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas
- Controlled access to property to secure facility and grounds from unauthorized entry
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Education
Bachelor of Arts Accounting And Finance -
Makerere University Uganda
KampalaHigh School Diploma -
Namirembe Hillside Highschool Uganda
KampalaGED -
St. Augustines College Wakiso
WakisoSkills
- Public Safety
- First Aid Training
- Report Writing
- Guest Relations
- Body armor usage
- Computer Skills
- Incident documentation
- Hazardous Materials Handling
- Conflict resolution techniques
- Transportation Safety Regulations
- Strong Work Ethic
- DOT Compliance
- Customer-Oriented
- Defensive Driving Techniques
- Less-lethal weapons
- Incident Command
- Traffic enforcement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced shoplifting rates by 40% through improved surveillance procedures.
- Helped company recover $100M by identifying and reporting internal theft.
Certification
- CPR
- Baton
- Oc spray
- Fire arms
- First Aid
- Guard Card
- Certified Nursing Assistant
Languages
English
Full Professional
French
Elementary
Timeline
Armed Special Police Officer
Allied Universal Security Services
07.2023 - Current
88M Motor Transport Operator
US Army National Guard
01.2023 - Current
Armed Special Police Officer
Palladion Services
07.2021 - 01.2023
Security Officer Supervisor
Mass Bay Credit Union
02.2019 - 07.2021
Security Officer
Brigham's & Women's Hospital
01.2018 - 01.2019
Armed Security Officer
Ecobank Headquarters Uganda
02.2015 - 11.2017
Bachelor of Arts Accounting And Finance -
Makerere University Uganda
High School Diploma -
Namirembe Hillside Highschool Uganda
GED -
St. Augustines College Wakiso