Shanice Norwood
Washington,DC
Summary
Resourceful Special Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
9
9
years of professional experience
Work History
Armed Special Police Officer
Allied Universal Security Services
01.2023 - Current
- Assisted in the development of emergency response plans, increasing organizational preparedness for various scenarios.
- Collaborated with law enforcement agencies for timely response to incidents, resulting in minimal disruptions.
- Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Assisted with crowd management during large-scale gatherings, promoting an orderly environment free from disturbances.
Armed Special Police Officer
Preeminent Protective Services
04.2020 - 12.2022
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Provided exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
- Contributed to successful evacuation drills that tested emergency procedures and identified areas for improvement within the organization''s crisis management plan.
- Ensured public safety and maintained order during high-profile events and emergency situations.
- Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
- Worked well in a team setting, providing support and guidance.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
Security Officer
Allied Universal Security Services
11.2018 - 04.2021
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Interacted assertively but non-confrontationally with personnel and general public.
- Checked and verified photo identification prior to granting facility access.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
Securitas Security Services USA
06.2015 - 02.2018
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Examined doors, windows and gates to verify security.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
High School Diploma -
Anacostia High School
Washington, DC06.2006
Skills
- Public disturbance investigation
- Community Education
- Foot Patrolling
- Weapons training
- Crowd Control
- Arrest procedures
- Use of Force Guidelines
- First Aid
- Public Safety
Timeline
Armed Special Police Officer
Allied Universal Security Services
01.2023 - Current
Armed Special Police Officer
Preeminent Protective Services
04.2020 - 12.2022
Security Officer
Allied Universal Security Services
11.2018 - 04.2021
Security Officer
Securitas Security Services USA
06.2015 - 02.2018
High School Diploma -
Anacostia High School
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