Peaches Greene
Springfield Gardens
Summary
Dynamic professional with extensive experience at McDonald's Corporation, specializing in digital kiosk technology and customer service. Demonstrated expertise in troubleshooting technical issues and enhancing customer satisfaction through effective communication and collaboration. Achievements include significant improvements in operational efficiency and maintaining composure in high-pressure environments. Proficient in Microsoft Office and inventory management systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
kiosk Digital technician/consumer services
McDonald's Corporation
Manhattan
05.2023 - Current
- Provided technical expertise in troubleshooting and problem-solving for digital kiosks.
- Assisted customers with difficulties related to self-service digital terminals.
- Maintained electronic kiosks by replenishing necessary supplies and performing routine maintenance.
- Resolved hardware and software issues, ensuring continuous network connectivity for kiosks.
Coordinator
The TJX Companies, Inc.
Bronx
04.2023 - 07.2025
- Markdown
- The ability to remaining calm under stress
- Receiving merchandise
- Inventory
- Dispute and Resolution
- Cashier/Customer service
- Floor coordinator/organizer
- Excellent communication and interpersonal skills
Cashier/Customer Service
Food Universe Marketplace
Bronx
03.2022 - 01.2023
- Customer service
- Cashier
- Welcoming customer
- Help package bag
- Lifted heavy containers up to 50lb
- Ability to listen and fix the problem
Volunteer Work
HELP Franklin Women's Assessment Shelter
New York State
06.2021 - 03.2022
- Cleaning table
- Motivated to handle any tasks
- Helping with food
- Assistant with game activities
Department Worker
Boscov's Department Store
Bensalem
10.2020 - 12.2020
- Assistant floater
- Cashier
- Stock clerk
- Sales
- Continuity and empathy
Crew Member/Shift Leader
McDonald's
Philadelphia
02.2018 - 05.2019
- Making sure breakfast on time and lunch.
- Experience in guest services or customer service preferred
- Willfully accepted , tasks
- Always find new tasks (moping floor,Clean bathrooms)
- Maintained a clean working environmentcustomer service
Production Supervisor
Second Avenue Realty
Philadelphia
03.2014
- Being polite and maintain composure with customer, especially if the customer is angry
- Completed sorting stocks bins in 50%less time than expected
- Pick,stocking lifted heavy containers
- Supervised donation inventory
- Basie computer skills
Education
High school diploma -
Neshaminy High School
Philadelphia, PA06.2010
Skills
- Communication and culture
- Microsoft Word
- Digital kiosk technology
- Interpersonal communication
- Hospitality and customer service
- Team collaboration
- Front desk operations
- Public speaking
- Computer proficiency
- Restaurant management
- Hospitality leadership
- Supervisory experience
- Microsoft Office Suite
- Organizational abilities
- Basic mathematics
- Inventory control
- Management expertise
- Active listening skills
- Electrical systems installation
- Equipment maintenance and repair
- Process optimization
- Problem-solving techniques
- Training support
- Hardware troubleshooting
- Software setup
Certification
- Digital Ambassador, Present
- Digital Ambassador/Hospital, 08/01/21
Languages
English, Fluent
Additional Information - Volunteer
- Calvary Baptist church
- No longer bead after school program
- Salvation army
Willing To Relocate - Location
Manhattan, NY
Languages
English
Professional
Timeline
kiosk Digital technician/consumer services
McDonald's Corporation
05.2023 - Current
Coordinator
The TJX Companies, Inc.
04.2023 - 07.2025
Cashier/Customer Service
Food Universe Marketplace
03.2022 - 01.2023
Volunteer Work
HELP Franklin Women's Assessment Shelter
06.2021 - 03.2022
Department Worker
Boscov's Department Store
10.2020 - 12.2020
Crew Member/Shift Leader
McDonald's
02.2018 - 05.2019
Production Supervisor
Second Avenue Realty
03.2014
High school diploma -
Neshaminy High School