Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Pearl Joyce

Chelmsford,MA

Summary

Transformational leader specializing in recruitment, staff development, and healthcare compliance. Delivered exceptional patient care in Ambulatory and Emergency Department settings while enhancing clinical operations and promoting patient safety. Leadership contributed to Internal Medicine's recognition as a Magnet Hospital by the Magnet Designator Lahey.

Overview

48
48
years of professional experience

Work History

Nurse Manager, General Internal Medicine

Lahey Medical Center
Burlington, MA
12.2021 - 07.2024
  • Direct management of RN's, LPN's,Case Managers and Medical Assistants in Internal Medicine and Acute Care
  • Promoted safe clinical care practices to ensure optimal outcomes for patients.
  • Implemented training programs that enhanced staff skills and knowledge to improve patient care.
  • Improve the patient experience
  • Led recruitment efforts that successfully attracted qualified candidates for healthcare positions.
  • Organized educational programs

Nurse Manager, Emergency Department

Lahey Medical Center
Burlington, MA
06.2007 - 09.2012
  • Developed nurse leadership team to oversee patient flow and implement best nursing practices across all shifts.
  • Recruited and retained eighty staff members, enhancing team capacity and continuity of care.
  • Monitored Press Ganey responses to identify trends and implement strategies for improved patient satisfaction.
  • Prepared and managed operational budgets alongside capital requirements for nursing operations.

Staff Nurse and Nurse Supervisor

Mass Geral Hospital
Boston, Massachusetts
06.1976 - 12.1989
  • Supervised evening shift operations on Neurology/Neurosurgical Floors and ICU, enhancing team coordination and patient outcomes for three years.
  • Delivered direct patient care on Neurology/Neurosurgical floor and ICU, ensuring optimal recovery for four years.
  • Administered nursing care in Pediatric Care Unit as Staff Nurse and Charge Nurse, prioritizing patient comfort and safety for three years.

Education

Bachelor of Science - Nursing

Boston College
Chestnut Hill, MA
06-1976

Skills

  • Clinical operations
  • Healthcare regulations
  • Quality assurance
  • Performance improvement
  • Staff development
  • Nurse recruitment
  • Conflict resolution

Affiliations

  • Active member of the Merrimack Valley Medical Reserve Corps
  • Volunteer at Challenge Unlimited providing therapeutic opportunities using horses to help children and adults achieve the optimum quality of life.

Timeline

Nurse Manager, General Internal Medicine

Lahey Medical Center
12.2021 - 07.2024

Nurse Manager, Emergency Department

Lahey Medical Center
06.2007 - 09.2012

Staff Nurse and Nurse Supervisor

Mass Geral Hospital
06.1976 - 12.1989

Bachelor of Science - Nursing

Boston College
Pearl Joyce