
Dynamic strategic leader with 18 years of progressive experience in financial analytics, operational efficiency, and enterprise project delivery. Proven ability to elevate service performance and drive high-value initiatives, resulting in multi-million and multi-billion-dollar outcomes within global banking and technology sectors. Multi-state licensed life and finance professional adept at building high-performing teams, enhancing client experiences, and navigating complex regulatory frameworks. Recognized for a strong background in strategic planning, financial management, and team development, with a keen focus on identifying opportunities and implementing innovative business strategies while staying informed about the latest industry trends and best practices.
HSBC
HINDUJA
CONVERGYS
MANULIFE
Transcribing news and editing recorded reports and audio; airing when needed.
Responsible for managing both writing staff and freelance feature writers.
News & Public of Affairs Department Staff-news gathering and news writing.
Advising customers about their bills; collecting payments.